Description Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes forecasting, route planning, demand scheduling and last mile delivery. This role focusses on optimizing last mile delivery operations and scheduling across Amazon's European network, with varying levels of responsibility. The Operations Manager position emphasizes strategic leadership, process development, and team building in ambiguous business environments, while the EU CO Intraweek Capacity Manager specifically oversees capacity optimization and process improvement across EU operations. The EU CO Intraweek Manager role is more tactically focused on daily operations, working with operations and planning teams to achieve key performance indicators in forecasting, capacity utilization, and process adherence. All positions require cross-functional collaboration with various teams including Planning, Transportation, and Tech, while contributing to the strategic growth and efficiency of Amazon's Last Mile delivery operations. Key job responsibilities • Pioneer new approaches to logistics optimization • Lead crucial initiatives that scale across European markets • Drive performance through data-driven decision making • Collaborate with diverse teams to implement game-changing solutions • Build the future of delivery operations from the ground up Basic Qualifications • Degree Qualification or equivalent experience with planning, standard work practices, and performance metrics. • Fluent in oral and written communication in English Organization and time management skills • Strong logical thinking, analytical skills, and problem-solving skills. • Capable of providing direction to team members using independent judgment. • Ability to communicate effectively (written and verbal) across various levels of an organization. • Good teamwork mentality: able to build trustworthy and supportive working relationships. • Relevant experience working in a supply chain, logistics, or operations environment. • Relevant experience in conceptualizing and implementing operational or supply-chain management improvements. Preferred Qualifications Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. • Advanced or master's degree • Relevant experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma • Relevant experience in analysing data and creating reports for leadership • Relevant experience working with Structured Query Language (SQL), MS Office Suite (Excel, Word), Tableau or Python. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.