Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe.

Welcome to Bosch.

Bosch UK and Ireland, we are one of the world's leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.

We have always focused on improving the quality of the life of people, providing newer revenue-generating opportunities, and improving operational efficiencies for enterprises through an array of solutions. With our unique ability to offer end-to-end solutions that connect Sensors, Software, and Services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.

Job Description

This exciting role would see you manage extensive interactions with a variety of functions worldwide within Bosch and external customers, with the opportunity to build a large network and a solid understanding of processes and interactions within the order-to-cash process. You will be:
 
Responsible for the order management activities of your customers, including:

Processing of purchase orders, schedules and logistics complaintsPrice entry and maintenance of the price databaseEnsuring alignment of Customer Master DataInvestigation and resolution of any issues for external and internal stakeholdersClarifying accounting issues where relating to logisticsMonitoring supply problems and supporting Bosch production plants with supply disputes

Leading change management for your customers by:

Supporting new supply setup and relocations with expert advice and systems & process implementationLeading feasibility analysis, requirements development and deployment for technical or commercial process changes (EDI, labelling, customs etc.) through effective liaison with sales teams, plants, internal experts and customers, with specific attention to agreed contractual liabilities

Supporting the order-to-cash process by:

Ensuring documentation and understanding of specific customer procedures across Bosch production facilitiesSupporting projects along the entire supply chain - production plants to end customer - with the aim of process optimisation in order to provide effective service to customersContinuously review and improve processes with regards to services to Bosch internal departmentsWorking cross-functionally and sharing best practices in order to increase awareness of processes & innovations, and achieve a Bosch joined up approach

You will build, maintain and enhance successful relationships directly with:

External customersWorldwide Bosch production sitesBosch sales teamsBosch central departments, including but not limited to IT, EDI, packaging, supply chain excellence teams

The role is computer based with extensive use of SAP. It requires a strong interest in ERP systems and willingness to delve deeply into technical SAP logic and parameters as well as other systems.

Qualifications

Essential:

Understanding of logistic supply chain/ basic planning processes (Order-Production-delivery)Excellent Communication and organisational Skills (Customer Service Skills)Analytical, data driven, and process orientatedAn organised, collaborative and resilient individual who has the ability to deliver in a time-sensitive environmentAn enthusiastic individual in resolving problems and identifying business improvements and being tenacious in their realisationResults driven individual, who is customer-orientated and can maintain a positive mindset amidst a changing and ambitious environmentGood command of English spoken & written

Desirable:

Interest in ERP systemsSAP knowledgePrior experience at BoschKnowledge of the SCC function and processes

 

Additional Information

This is a fixed term role until 30.09.2026.

Please note that you must have the pre-existing right to live and work in the UK at the start date of the role which is likely to be February 2025.

On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide many opportunities for personal and professional development.