This internship provides hands-on experience in transportation coordination, production planning, demand planning and customer account management within a dynamic supply chain environment. Interns will gain exposure to real-world challenges, systems, and operations, supporting the organization's logistical needs and delivering exceptional service to our customers.

Program Benefits:

Real-world experience in logistics, supply chain management, and customer service. Exposure to industry-leading tools and systems. Opportunities for professional development through training sessions and cross-functional collaboration. Potential for future employment based on performance.

Transportation Coordination

Communicate daily with carriers to secure equipment for material delivery. Collaborate with customer service to monitor shipping requirements and performance. Utilize systems like TMS, SAP, and Salesforce to tender loads, monitor costs, and track shipments. Address carrier-related service issues and implement corrective actions. Participate in carrier performance reviews and stay updated on transportation regulations.

Production Planning

Develop and optimize production schedules to meet customer demand and inventory targets. Analyze sales forecasts and coordinate with manufacturing to ensure timely production. Monitor plant inventory levels and identify capacity constraints. Support on-time shipping performance and work on continuous improvement projects. Assist in managing rail orders and backup scheduling for other plants.

Customer Account Support

Process customer orders accurately using SAP and Salesforce. Maintain constant communication with customers regarding order status, product availability, and shipments. Document service-related issues and support the resolution of customer complaints. Collaborate with cross-functional teams to ensure customer satisfaction and solve day-to-day problems. Provide reporting and analysis related to customer service metrics.

Demand Planning

Analyze S&OP data, including forecasts and market trends, ensuring accuracy in forecasting tools. Update Logility models by product, channel, and customer with precise sales and market inputs. Support distribution planning to optimize margins and align with sales goals. Provide accurate data to customer service. Track performance vs. forecasts and budgets. Generate ad hoc reports for agile decisions and improvements.