Pudong New District, SH, CN
13 days ago
Supply Chain Intern - Customer Experience Representative

Job Description 

 

BU/Function:   

Cost Center:  

Location:  

Job Title:  CER 

Job Grade:   

Reporting to (Job Title): Internship Leader 

 

Reporting to the Job Holder(subordinate): 

 

 

ACCOUNTABILITY: 

To learn supply chain knowledge and customer service responsibility. To learn Lubrizol business and product. To conduct or assist projects for improvement based on the understanding for daily operation and process.  

RESPONSIBILITIES: 

1, Order management 

Order placement, ensuring accuracy in order details, coordinating with other teams such as Logistics, Demand & Supply Planner, and other functions to ensure timely delivery. Distribute invoices and other documentation to customers, banks and concerned parties in a timely and accurate manner. 

Process requests and deliveries for free of charge samples with appropriate approvals and following established policies, procedures and tools.  

 

2. Business learning  

Gain knowledge of different business units and primary product domains.   

Understand business requirements for supply chain operation. 

3. Reporting and Data Analysis: 

Learn how to use BOBJ and PBI to get the report to analyze. 

4. Conduct or assist to CI project   

Support a sample enhancement project, and user training.  

Conduct LZA China customer survey  

Assist to supply lead time optimization project. 

 

REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS: 

 

Education & Professional Background: 

No limitation to Professional Background 

 

Knowledge & Skills 

Fluent in English and Mandarin (Verbal and written) 

Strong written and verbal communication skills. 

Positive attitude and team player with a willingness to learn and adapt 

Problem-solving aptitude and attention to details. 

Ability to multitask in a fast-paced  

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