This role is based out of Seattle, Phoenix, or Nashville.

Are you looking to be an owner in the planning of one of the fastest-growing last-mile providers for Amazon? This role is focused on the creation, execution, and management of Capacity Planning for Rural Super Rural (RSR).

What is RSR?
Rural Super Rural (RSR) is an emerging organization that executes delivery of small parcel and heavy/bulky packages in rural communities across North America. We merge multiple service types to enhance the customer experience in communities which we don't currently service, including scheduled delivery of bulky freight and customer-facing services to accept customer returns.

The Role:
The Capacity Planning Supply Chain Manager is responsible for collecting critical business inputs from downstream partners on On the Road (OTR) and Under the Roof (UTR) capacities to deliver an end-to-end 17-week volume plan. This role will be responsible for maximizing station outputs, ensuring strict planning accuracy, and balancing upstream volume attainment and share of all Amazon parcels in the service area. They will be responsible for multiple regions and sites across North America and will interface with multi-level leadership to drive planning success and triage sites which are underperforming. They will closely work with North America Transportation and Supply Chain stakeholders to balance volume across their territories and work to identify and solve volume flow issues related to capacity, middle mile connections, and configuration errors. The Capacity Planner will drive last-mile volume share between Amazon FLEX and Delivery Service Providers to precisely estimate the shipments per route and delivery performance using historical trend analytics and future forecasting models. The success of the sites within the network depends on the Capacity Planner to ensure costs and capacity are optimized to produce a quality experience for internal and external Amazon stakeholders.



Key job responsibilities
- Create, optimize, and solicit the bi-weekly capacity plan for their territory and gain alignment with downstream partners before publishing the final plan into the planning systems
- Drive innovation in planning tools and develop impact statements to Amazon Metrics for deviations in plan or actual performance
- Lead alignment discussions with down and upstream partners to earn trust in the planning execution process
- Influence tools and system changes with BI and Tech teams and participate in the tool roadmaps in OP1 and OP2
- Develop weekly dashboards on site level performances and deliver resolutions for sites out of planning tolerance
- Maintain a high bar for planning accuracy and drive changes to planning inputs when stations are outside of performance tolerance
- Engage with other Amazon businesses and partners to improve planning accuracy
- Travel Domestically up to 20%