Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Supply Chain Planning – Manager – English – Remote Poland
Key Users team Leader will oversee day-to-day operations of the team in charge. Right focus on priorities, team’s set up and required, cross-category deliverables for driving impact towards business.
The main purpose of the role is to drive, together with his/her team, the activities across all categories (BPC, ICE, HC, FOOD) and pillars defined for the team: continuous improvement and user support, training, acting as the primary reference for the effective execution of the business processes and IT systems operation within the process area.
Key to the job is a strong understanding of the operational business process within his/her job scope, use of IT systems to execute these processes.
Team Leader of Key Users, together with his/her team, is responsible to support other fellow users (End Users) within the Planning organization with regards to addressing their ‘How To’ questions in business process and effective use of systems.
Responsibilities:
• Build a Centre of Excellence Team across SC accounts and drive strategic and tactical improvement
• Drive Tech adoption agenda for Hub
• FPOC for future Tech enhancement discussions with clients and GP service line
• Seek and drive continuous Improvement opportunities
• Assist in resolution of IT problems
• Initiation, implementation and testing of changes to IT Systems
• Maintain users’ skill and knowledge
Qualifications we seek in you
Minimum Qualifications
• University degree
• Strong communication in English – both oral and written skills. Ability to communicate efficiently with all levels of management and peers
• High proficiency in using related systems and handling daily business operations within scope of responsibilities
• Enthusiastic and proactive individual
• Ability to deliver information with the correct level of detail to Managers and End Users
• Ability to identify, strategize, influence, communicate and execute complex initiatives (e.g. process, tools, reports standardization across all categories) to generate productivity and business impact
• Knowledge of the Planning domain and process understanding / Experience in areas such as production scheduling, inventory management or supply/operations planning / Strong understanding of supply chain and supply planning business drivers
Preferred Qualifications
• Ability to lead team towards meeting the agreed objectives and/or SLA’s
• Self-motivated, high-energy levels and works well under strict deadlines
• Strong process development, improvement, and implementation experience
• Self-motivated and independent personality with strong negotiation problem-solving skills as well as a strongly developed proposal thinking mindset
• Well-developed interpersonal / communication skills
What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, additional vacation days, biking policy
As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
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