Primary Functions

 

Team Development Plans the career development and performance improvement of the direct reports and identifies the appropriate trainings/improvement based on assessment Develops the team towards Supply Chain excellence through execution of “best in class” practices Drives the team in achieving their KPIs and targets through direction setting, regular performance review and coaching Oversees the work schedule and assignment of the direct reports and re-evaluates changes as necessary

 

 

Order Management Leads the team for its day to day operations by ensuring all sales orders are processed and fulfilled by working with all stakeholders through Reporting and updating status of sales orders and its fulfillment to sales/customers and other stakeholders (Finance, Supply Chain) Providing support and guidance to its direct reports and third parties to ensure actions are taken to address concerns on timely and efficient manner Works with Supply Chain team of different businesses to ensure orders are fulfilled on time and in full by ensuring stock and truck availability Sets and align order management process and standards with Sales/Customers/Supply Chain team to achieve operational efficiency and customer satisfaction Alignment of MOQ, lead time, delivery schedule  Alignment of delivery requirements (completion of documents, samples submission, PPEs, etc) Measures and monitors Order Fulfillment performance (CFR – Case Fill Rate, OTIF – On Time and In Full, SDP – Supplier Delivery performance, etc) and drives resolutions in achieving the performance targets through regular reviews and alignment

 

 

 

Inventory Management Aligns and sets standard parameters/processes related to Inventory Management including: Review and alignment of Make to Order and Make to Stock Products Inventory Days level of MTS (Make to Stock) products Inventory Lead time of MTO (Make to Order) products Monitors supply availability on regular basis across all regions and highlights excess/shortfalls Works with the direct reports and planning team for the adjustments of the replenishment and production plan to achieve target days level Provides and guides the team on solutions to address supply issues (like identifying alternative products that can be offered to sales/customers, agreed new delivery dates and volumes) Reviews and aligns allocation of constrained supply with sales and marketing Monitors freshness of products and highlights potential obsolescence risk/s Works with the sales and marketing for the move-out of products Works with sales/planning team on improvements to avoid/mitigate obsolescence risks

volumes)

Reviews capacity and materials availability with manufacturing plants during Supply Review and works on resolutions with Plant/Sales/Marketing to address capacity and material issues

 

 

Logistics Management

 

Alignment of processes and standards including KPIs on warehousing and deliveries with internal and external parties Regularly updates delivery requirements to warehouses to ensure compliance of customers requirements (COAs, attached purchased order, PPEs, etc) Aligns KPIs and targets to ensure both business and customer objectives are achieved Performs regular performance reviews with Logistics providers to ensure goals and objectives are achieved (OTIF, Load Factor, etc) Oversees day to day delivery operations Participation in planning/development/improvement of logistics network and systems(e.g. new Warehouses, WMS, new logistics policies and contracts, etc) in relation to GFS operations and customers Provides assessment and study of least cost and effective way of delivering goods to clients (co-loading, train schedule, bulk delivery, etc) Initiates and executes programs to improve Logistics KPIs (like updated train schedule/minimum load, shortest route, etc) by working with customers/sales/service partners Plans the logistics resources needed for direct GFS operations (trucks, warehouses, container vans) needed based on demand/supply plan for management approval

 

 

Administrative Jobs

 

Reviews billings related to Operations for payment Collects and gathers pertinent documents required for contracts, audits, etc Provides regular reports to monitor KPIs Prepares memos and policies related to Operations for management approval and for cascade to Sales/Customers/Other Parties