Location : North Ryde, Sydney

Reports to : Supply Chain Manager ANZ      

Direct reports : None

Workplace type : Hybrid

The Supply Chain Specialist is a pivotal member of the Supply Chain team, tasked with supporting critical planning, logistics, and customer-focused functions to ensure seamless operational performance across the ANZ business. This role requires a proactive individual who can leverage supply chain expertise, analytical skills, and operational insights to optimize existing processes and drive continuous improvement.

With a focus on optimizing supply chain workflows, the Supply Chain Specialist will leverage data-driven insights to enhance forecasting accuracy, streamline logistics operations, and provide proactive support to customer-facing teams. The ideal candidate will have a keen eye for identifying process improvement opportunities and the ability to collaborate closely with cross-functional teams, suppliers, and logistics providers to deliver exceptional service levels, minimizing costs, and fostering a culture of efficiency and reliability within the supply chain.
 

Your role will be:

Supply Chain Planning & Logistics Operations:

Assist with purchase orders, supplier coordination, and tracking to ensure the timely delivery of goods and alignment with operational needs.Support the preparation of data and reports for S&OP meetings, contributing to meaningful insights that inform planning discussions.Collaborate with planning and commercial teams to assist in the product allocation process, helping to align tactical decisions with broader strategic objectives.Assist in facilitating international shipments including the preparation of all related documents, ensuring compliance with Australian import and domestic regulations.Track and monitor domestic and international shipments, ensuring timely movement of goods through the supply chain.Create exception report to show any abnormal shipment cost increase and shipment lead time that may impact business sustainability and escalate to Supply Chain ManagerBuild strong relationships with suppliers and third-party logistics providers to streamline operational workflows and optimize delivery performance.Assist in prepare, process and report finish goods claim for damage product including import containers and warehousesMonitor and manage freight, transportation, and warehousing costs, identifying and implementing opportunities for efficiency gains.Work closely with Finance to ensure all GR is recorded in timely mannerAssist in tracking inventory levels, ensuring alignment with demand forecasts, and optimizing stock levels to avoid shortages or overstock

Customer Support and Collaboration

Partner closely with customer service teams to ensure seamless communication regarding inventory availability, order fulfillment, and delivery updates.Work cross-functionally to improve customer satisfaction by proactively addressing challenges and supporting issue resolution efforts. rt and Collaboration

Reporting and Issue Resolutions

Provide detailed shipment tracking and Goods in Transit (GIT) updates in SAP, proactively addressing potential risks to inventory availability or delivery timelines.Assist in preparing key supply chain metrics, including delivery timelines, inventory levels, and cost performance.Collaborate with the team to troubleshoot and resolve operational issues related to delays, supplier performance, or logistics discrepancies.

Process Improvement

Identify opportunities to enhance supply chain processes, improve efficiency, and minimize bottlenecks.Support continuous efforts to optimize the supply chain functions and activities.
 

You'll need these skills to be successful:

Bachelor’s degree in logistics, supply chain management, engineering, or a related field.2-3 years experience in supply chain and logistic operations, including purchasing processes, import/export compliance, and international shipping regulations.English fluency, both written and spoken

Skills and Competencies

Strong verbal and written communication skills to liaise effectively with suppliers, logistics partners, and internal teams.Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP systems (e.g., SAP, JDA) or logistics management software is a plus.High attention to detail and organizational skills for managing documentation, tracking shipments, and monitoring supplier orders.Critical thinking and problem-solving abilities to address issues proactively and ensure seamless supply chain operations.Ability to thrive in a fast-paced environment while managing multiple projects.

Relocation Available:

No