Site Name: Taiwan - Taipei Posted Date: Dec 12 2024 This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Execute the outbound Customer Service and order management to first trade customer including order placement, invoicing, and customer complaints processes Ensure the integrity of material master and customer data (logistics movements and order/invoice processing) within the local systems used Inform distributors/customers and Logistics Service Providers (LSPs) of planned inbound supply and instruct of stock shortages or stock-outs Identify stock-at-risk due to shelf-life or saleable date expiration Manage any required product returns to site Execute logistics activities in compliance with GSK Quality and EHS standards Liaise between the multiple Supply Chain Planning (SCP) teams and the LOC to consolidate and implement required actions on stock-at-risk including implementation of write-off across required functions Manage local processes and liaise with LSPs, GSK Regulatory, and local authorities to manage logistics activities for pack changes, discontinuations, first-time new product importation, free samples, clinical trial deliveries, and tender samples etc Initiate internal processes to flag missing, out-of-spec, or damaged inbound stock and support through investigations with LSP/LOC/SCP Liaise with central move product functions (e.g. control tower, site dispatch teams) to ensure complete documentation to support inbound flow of product Coordination and execution of ad-hoc and or regular subcontract packing, re-work, conversion and combination of packs and ensure visibility of inventory to Supply Chain throughout repacking process Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: High school diploma 3 or more years of experience in Supply Chain, Logistics or Customer Service operation Experience managing third party logistics providers Experience in Good Manufacturing Practices (GMP) & Environment, Health & Safety (EHS) requirements Preferred Qualifications: If you have the following characteristics, it would be a plus: Associate or bachelor’s degree Excellent written and verbal communications skills in English. Good interpersonal skills and interface with all level of staffs internally and externally. Knowledge of Logistics (inbound freight/Customs/Warehouse/Road Distribution and planning activities) Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness DEI GSK is an Equal Opportunity Employer and we want GSK to be a workplace where everyone can feel a sense of belonging and thrive. All qualified applicants will receive equal consideration for employment without regard to disability, race/ethnicity, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, or age. Disability GSK is committed to being inclusive for people with disabilities. With support from our Global Disability Council and our employee resource group, the Disability Confidence Network, we are working hard to create an inclusive workplace where all our people can thrive. Since 2020, GSK has been an active member of the Valuable 500 pledge, a collection of 500 global companies all committed to placing disability inclusion on the leadership agenda. We are delivering on its objectives through our disability confidence plan. *Li-GSK Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. 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