Summary This is an open-continuous announcement with an established initial cut-off date of February 18, 2025. Please see the "How You Will Be Evaluated" section for more information. See below for important information regarding this job. Responsibilities If selected at the GS-05 or GS-06 level, the below responsibilities will be performed in a developmental capacity. Ensure the timely processing of customer orders and customer access to product, account, and order information, with the ability to expedite material with DLA and Navy supply chain. Perform various supply transactions to include data entry, report generation and retrieval. Reviews customer requisitions and related documents to determine priority supply action required, status of action, changes in requirements or unexpected requirements. Initiates, prepares, edits and processes numerous standard and non-standard requisitions via Military Standard Requisitioning and Issue Procedures (MILSTRIP). Conduct extensive research, review and identify possible causes of discrepancies. Contact customers to clarify and facilitate the resolution of issues affecting supply transactions. Requirements Conditions of Employment Qualifications To qualify for a Supply Technician, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-05 level, applicants must possess one year of specialized experience equivalent to the GS-04 level or equivalent under other pay systems in the Federal service, military or private sector. To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military or private sector. To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-05 level: Maintain customer data and responds to customer inquiries. Provide order status information to customers and takes action to ensure timely support. Ensure accuracy of a variety of supply documents and expedite material within various supply agencies. GS-06 level: Provide supply support for production, overhaul, repair or other operations for items requiring special handling. Investigate, coordinate and processes requisitions requesting corrective actions to ensure proper flow through automated systems and the ability to identify alternate sources of supply to meet required need dates. GS-07 level: Provide immediate status to the customer regarding requisitions/orders, discrepancies and other request and takes action to ensure timely support. Explain established policies, supply procedures and practice and resolves problems concerning requisitions, receipts, discrepancies or other customer requests. Receive and process MILSTRIP requisition status using a variety of online systems providing updates to the customer. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: GS-05: At least four (4) years of education above the high school level in any field for which high school graduation or the equivalent is the prerequisite and the course work must demonstrate the knowledge, skills and abilities necessary to do the work. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-05, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-05.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education GS-06/GS-07: Substitution of education may not be used in lieu of specialized experience for this grade level. GS-05: Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.