ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor.

POSITION SUMMARY

Supports all radiology information systems.  Maintains accurate image files and radiology reports.  Manages the movement and storage of radiology records throughout the health system.  Performs clerical and computer duties, supports radiologists in communication of results, and supports technical staff in the coordination of patient flow.

ACCOUNTABILITIES

1.       Greets and receives patients entering Imaging Services for diagnostic imaging procedures.  Processes all needed patient paperwork and ensure all data and information is accurate and present for testing.  Escorts and assists patients to different areas within the department.

2.      Perform telerads sends between ProMedica and other facilities while maintaining accurate imaging records.

3.      Ability to work independently, organize and prioritize, analyze and problem solve using critical thinking skills.

4.      Assist with pre-call of patients with professional and courteous phone manner also with dealing with patient complaints in a professional manner.

5.      Manages and reports critical, significant, and urgent results.

6.       Manages EPIC programs for reporting and QA management.

7.       Will assist radiologists/residents as needed.

8.      Uploads images from outside media to PACS, while ensuring records release is in compliance with HIM policy.

9.       Maintains confidentiality of all patient data with HIPAA guidelines.

10.     Follows organization mission and values of customer service.

12.     Performs other duties as assigned.