Description At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Our team is looking for a highly motivated Support Engineer, with a strong background in cloud operations, to become a part of the inaugural European Sovereign Cloud (ESC). For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ If you're a highly-motivated, security focused engineer whose looking for an opportunity to grow technically, support critical security services, and contribute to a business-critical team that delivers services foundational to Amazon security - this role is for you. Whether you have experience in security or you're just starting out in your career, this is the space where you can take your career to the next level. Amazon will provide relocation support for successful applicants relocating within the EU. Eligibility requirement: Successful applicants must have the legal right to work in Ireland. Key job responsibilities The Amazon Security team owns security for all of the services offered by AWS, including EC2, S3, and many others, as well as the security of our global retail sites. This team is an EU-based Operations team, integrated with Software Development teams, supporting Amazon Foundational Security Services, to provide our customers with secure by default security services. We dive deep into security technologies such as new access control design patterns, identity security services, access control, authorization, authentication, and life cycle management to support our customers as Amazon continues to scale and grow. We are looking for software professionals from diverse backgrounds, who are creative problem solvers, and passionate about delivering solutions that improve both user experience and security. We don’t expect people to join our team knowing everything. We want people who are excited to learn, to challenge the status quo, and who are energized by building highly scalable and available systems on a global scale. A day in the life Amazon has a fast-paced environment - we “Work Hard, Have Fun, Make History.” We with users to design new security features, deploy software through large automated systems, and operationally support security software. Our team also puts a high value on work-life balance. A healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible schedule so you can have a more productive and balanced life—both in and outside of work. A typical day in this role involves collaborating with leaders, operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency. About the team About Amazon Security: Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Basic qualifications • Experience maintaining software systems or related fields. • Experience with Cloud Technology • Experience with Security Services • Experience decomposing complex problems into simple, straight-forward solutions. • Experience proactively to solving problems before they occur. Preferred qualifications • Familiarity operating services in AWS or another cloud platform. • Familiarity in at least one scripting language such as Bash, Python, or Ruby to automate tasks. • Familiarity across common technology domain areas, such as hardware, software, networking, and operating systems. Preferred Qualifications • Familiarity operating services in AWS or another cloud platform. • Familiarity in at least one scripting language such as Bash, Python, or Ruby to automate tasks. • Familiarity across common technology domain areas, such as hardware, software, networking, and operating systems. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.