Sponsorship: Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.
Are you a highly detailed person who’s not afraid of digging into the data and problem solving? Do you love the border between development and product? Ericsson is this place, and we have a great opportunity for you in a fast-paced, highly collaborative technical environment! Craft your future at Ericsson!
What you will do:
Troubleshoot customer-reported Cloud Infrastructure issues and Service Requests.Deliver remedies, resolutions, and analyses for compute, networking, and storage solutions.Work on the integration of multiple products and solutions.Provide solution-level support to customers.Be on call 24/7 on a rotational basis to handle customer issues, partner concerns, and emergencies.Be willing to travel to customer sites as needed for local support activities.Use Ericsson standard support tools for ticket management.You will bring:
A Bachelor of Science in Engineering or related fields.Knowledge of virtualized and cloud-native environments.Proficiency in Ansible and scripting.A proven ability to work and make decisions independently under time pressure.The ability to articulate technical issues and resolutions clearly to both Ericsson and customers.Excellent collaboration, coaching, and mentoring skills.Strong analytical and communication skills.Willingness to travel on short notice.
Salary Range:
• Bachelors: $94,000
Hiring Bonus:
• Bachelors: $8,500
Key benefits of this role include automatic 401K vesting, with up to a 7% company match | Up to 40 days of paid time off per year | Gym reimbursement program | Tuition reimbursement up to $8,000 per year | Ability to connect with Ericsson’s Employee Resource Groups & more!
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || [[location_obj]]
Job details: Integration Engineer