Description The Amazon Worldwide Operations Security (WWOS) Global Physical Security (GPS) team is looking for an independent, highly talented, fast-paced and motivated Physical Security Automation Engineer. This position will join a team of experienced and skilled program managers and security engineers in managing security technologies globally. GPS is responsible for creating, implementing, and overseeing Amazon operations security infrastructure and technical solutions. We are seeking an experienced Support Engineer to join our Global Physical Security team and drive our task automation initiatives. As a support engineer, you will lead the design, development, and implementation of robust automation solutions that streamline physical security operations across our global footprint. This position requires a deep customer focus, self-motivation, technical expertise, and strategic mindset to create and support the security systems and processes. Key job responsibilities - Analyze existing physical security workflows and identify opportunities for automation. - Implement and integrate solutions with existing physical security systems and platforms - Develop custom automation scripts, tools, and applications using a variety of languages and frameworks - Collaborate with cross-functional teams (e.g., Physical Security, OTS, Loss Prevention) to align automation initiatives with global organizational goals - Mentor and train junior team members on engineering best practices and technologies - Continuously monitor and optimize automated solutions to ensure reliability, scalability, and compliance. - Provide ongoing support and timely resolution of critical issues related to managed solutions. - Create and maintain documentation for automation processes, procedures, and solutions for knowledge sharing and sustainability - Stay up-to-date with industry trends, emerging technologies, and security regulations in the physical security domain A day in the life You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and enjoy investigating and developing solutions for business/technical problems that haven't been solved before. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification listed describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Inclusive Team Culture Amazon’s ability to innovate on behalf of our customers relies on the perspectives and knowledge of people from all backgrounds. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a team. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace. We take steps to ensure employees have a sense of belonging, value, and opportunity. Basic Qualifications - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience driving collaborative projects from conception to delivery - Experience with software development lifecycle - Experience troubleshooting and documenting findings - Experience with data infrastructures: relational analytic DBMS, Elastic-Search, and Big Data EMR/EC2/Glue/Lambda Preferred Qualifications - Knowledge of distributed applications/enterprise applications - Experience analyzing and troubleshooting RESTful web API calls - Bachelor's degree or higher in Computer Science, Information Technology, or similar - Relevant industry certifications (e.g., CISSP, PMP, AWS) - Experience with task automation using Robotic Process Automation (RPA) platforms such as UiPath - Experience working in global, enterprise-level environment Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.