We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers.
ResponsibilitiesThis position provides a variety of office support functions for multiple W. R. Berkley companies. Experience with imaging software, MS Outlook, medical billing and/or Worker’s Compensation a plus.
Monitor, prioritize, and index incoming claim documents using scanning/indexing softwarePrepare and scan incoming claim documentsOpen, sort and distribute all incoming mail for all departmentsIdentify and distribute specialty mail on a priority basisSort, weigh, batch and postage all outgoing mail piecesResearch and document claims using PCPrint and sort checks, prepare for mailingVendor payment and data entryProvide copy services support for all departmentsAct as chat-bot agent, providing service/support to medical providers and injured workersMonitor and handle incoming and outgoing faxes for all departmentsMonitor and handle incoming email to general company/claims department inboxesProvide back-up coverage and assistance within departmentAssume back-up receptionist duties; answering switchboard, directing calls, greeting visitorsMay perform other functions as assigned
Qualifications Minimum of twelve months of office experienceIntermediate PC skills and a working knowledge in a Windows environmentSelf-motivated fast learner who is detail oriented with the ability to prioritize multiple tasksGood organizational skills and ability to meet and exceed production metricsEffective communication skills with customer service orientationAbility to operate fax, copier, scanning and mailroom equipmentAbility to type 40 wpm with 96% accuracy10-key by touchAccurate alphabetical and numerical filing ability
Education
High school degree or GED
Additional Company Details The Company is an equal employment opportunity employer.We do not accept any unsolicited resumes from external recruiting firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
• Base Salary Range: $40k-$45k
• Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Connect With Us! Not ready to apply? Connect with us for general consideration.