LabCorp seeking a Support Services Team Lead to join our team in Houston, TX.  In this position, you will be responsible for developing and coordinating the daily route, work, and training schedules of assigned work group.  Will assists Branch Manager with administrative duties associated with Professional Services operations.

Work Schedule: Monday - Friday 8:00am - 5:00pm (additional hours/days may be required as needed including weekends.

Location: 7207 N Gessner Rd, Houston, TX 77040

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Job Duties/Responsibilities

Utilize route management software to schedule, coordinate and dispatch specimen pickupsManage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)Responsible for specific service area to ensure best possible solutions for clientAchieve location productivity and expense targets while meeting customer expectationsEnsure a balance between customer response time, accuracy and cost/productivity targetsFollow standard procedures for field requests for service and dispatching callsProblem solve and provide potential resolutions for any specimen related issueUtilize multiple databases to process requests and inquiriesPerforms a variety of administrative/clerical duties as needed

Job Requirements:

High school diploma or equivalent required.Prior experience in logistics, customer service or operationsExperience working in a medical courier environment is preferredFamiliarity with route management software is a plusBasic computer and typing skills; Proficient in Microsoft OfficeStrong communication skills; both written and verbalExcellent organizational and time management skillsStrong attention to detail with the ability to multitask

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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