Houston, Texas
20 days ago
Support Specialist

Eaton’s ES AMER ESS division is currently seeking a Support Specialist. This role is based out of our Houston, TX location. 

 

Provide local support for US PBRC Operations Manager with an emphasis on driving and growing the business while developing the processes to safely support continuous growth

 

The expected annual salary range for this role is $78750.0 - $115500.0 a year.  

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. 

What you’ll do: Daily scheduling of production personnel to ensure proper staffing in order to plan and direct the manufacturing of orders in the most productive and cost-effective manner.Commit 50% of time to completion of breaker evaluation, testing, and reconditioningEstablish pricing and quotes for customers. Conduct sales calls with sales personnel to promote plant products and services. Conduct tours when necessary.Develop and maintain a full understanding of applicable standards relating to the application of products reconditioned and ensure proper testing is performed as required.Maintain high levels of quality in assigned areas of functional responsibilities. Coordinate warranty repair as needed, ensuring timely resolution and customer satisfaction.Responsible for safety programs to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations. Responsible for maintenance of warehouse and parts cleaning equipment, providing both preventative maintenance programs and all necessary repairs. Ensures that the warehouse personnel have safe, efficient equipment to perform their functions and that they comply with all safety procedures and work rules.Work closely with company Operational Excellence personnel and teams to ensure the continuing application of quality standards and work processes.Recommends measures to improve production processes and machine performance as part of the continuous improvement process efforts.Proficiency in Enovia, Oracle (PO entry and timekeeper) and Vista.Forecast monthly and quarterly trade and Interunit sales. Forecast PDS Billable HoursOversee yearly calibration of test equipmentOversee Electrical glove rotation programReceiving of materials and aligning to correct orders.Track incoming breakers and apply to correct order.Provide assistance in part number lookup for evaluation forms for quoting change orders, including material from outside vendors. Perform monthly stock check of consumables.Qualifications:

Required (Basic) Qualifications:

Associates degree in engineering or business from an accredited institution is required.Minimum two years of Operations or Engineering experience is required.Must be able to work in the United States without corporate sponsorship now and within the future. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Houston, TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

 

Preferred Qualifications:

Engineering experience is preferred.Strong scheduling and coordinating experience. Knowledge and experience in Quality Systems.Skills: Customer Focus  Drive for Results  Build Organizational CapabilitiesExcellent oral and written communications skills. Ability to plan and schedule departmental workloads to support the manufacturing and financial objectives of the company.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

 

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

 

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

 

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

 

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.#LI-RC2

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