Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Learn more about working with us at topconcareers.com

Topcon Positioning Belgium based in Zellik, is a part of the Topcon Positioning Group. We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, Geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon Positioning Belgium is looking for a motivated and committed

SUPPORT SPECIALIST GEO POSITIONING

Job location: Zellik Office based in Belgium

Travels in Belgium/Luxemburg required for the job activity

Working hours – 40 per week – possible 1 day as home office

Job Purpose:

This team member shall work closely with Support leadership Belgium and Professional Services EMEA, Business Unit in a pre and post sales role for Topcon distribution partners and end users. As part of the Topcon Positioning Belgium Support team, this member will be a driving force in increasing sales of Geo-Positioning solutions through technical and application knowledge to meet or exceed financial goals set by Topcon.

Core Job Duties

Responsible for the daily technical support (email, phone, chat) for the Belgium/Luxemburg market with the other team members and global Professional Services colleagues.Member of the Geo-positioning Training team, lead and maintain seasonable Dealer & End-user trainingsSupport the Sales team(s), prepare technical demo’s and presentations. Work closely with Sales and Marketing staff to provide business solutions.Creation of online content (Quick Guides, How-to, Notification messages); myTopcon NOW and eLearning (self-learning) courses.Be the Geo-Positioning Application and Software family software Subject Matter Expert (Field, Office, Enterprise, and Online modules), keep up to date with new Geo-Positioning developments.All common Professional Services activities, in line with goal settings and experience. Communicated with the team leader and/or manager. Alignment with EMEA Support colleagues. Work with European team on global goals, projects, content, and direction

Education and Experience:

Extensive practical knowledge of geomatics (techniques)Geodesy, Survey engineering, Civil Engineering, Construction Engineering or similar preferred+ 3 years’ experience in survey applications, vertical construction, road construction or any other infrastructure projects

Knowledge, Skills, and Attributes:

Troubleshooting, hands-on mindsetFriendly, supportive personalityProfessional communication skillsComfortable in working with various ICT systems (MS Teams, Outlook, SAP S4, various others)Experience with the different phases of a construction jobsite processGood in Dutch, French & English language  (Verbal & written)

What we offer:

Attractive salary with a lot of benefitsPension planHealth insurance (with Dental Care)Meal vouchers40 hour working week with 32 holidaysCompany Car

Team spirit and atmosphere:

Direct communicationNo-nonsense mentalitySpace for innovationFamiliar atmosphereA global company with fame in the construction industry