Support Specialist Geo-Positioning
Topcon Positioning Systems, Inc
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Learn more about working with us at topconcareers.com
**Topcon Positioning Belgium** based in Zellik, is a part of the Topcon Positioning Group. We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, Geopositioning and agriculture industries focused on developing a sustainable tomorrow.
**Topcon** **Positioning Belgium** is looking for a motivated and committed
**SUPPORT SPECIALIST GEO POSITIONING**
**Job location: Zellik Office based in Belgium**
**Travels in Belgium/Luxemburg required for the job activity**
**Working hours – 40 per week – possible 1 day as home office**
**Job Purpose:**
This team member shall work closely with Support leadership Belgium and Professional Services EMEA, Business Unit in a pre and post sales role for Topcon distribution partners and end users. As part of the Topcon Positioning Belgium Support team, this member will be a driving force in increasing sales of Geo-Positioning solutions through technical and application knowledge to meet or exceed financial goals set by Topcon.
**Core Job Duties**
+ Responsible for the daily technical support (email, phone, chat) for the Belgium/Luxemburg market with the other team members and global Professional Services colleagues.
+ Member of the Geo-positioning Training team, lead and maintain seasonable Dealer & End-user trainings
+ Support the Sales team(s), prepare technical demo’s and presentations. Work closely with Sales and Marketing staff to provide business solutions.
+ Creation of online content (Quick Guides, How-to, Notification messages); myTopcon NOW and eLearning (self-learning) courses.
+ Be the Geo-Positioning Application and Software family software Subject Matter Expert (Field, Office, Enterprise, and Online modules), keep up to date with new Geo-Positioning developments.
+ All common Professional Services activities, in line with goal settings and experience. Communicated with the team leader and/or manager. Alignment with EMEA Support colleagues. Work with European team on global goals, projects, content, and direction
**Education and Experience:**
+ Extensive practical knowledge of geomatics (techniques)
+ Geodesy, Survey engineering, Civil Engineering, Construction Engineering or similar preferred
+ + 3 years’ experience in survey applications, vertical construction, road construction or any other infrastructure projects
**Knowledge, Skills, and Attributes:**
+ Troubleshooting, hands-on mindset
+ Friendly, supportive personality
+ Professional communication skills
+ Comfortable in working with various ICT systems (MS Teams, Outlook, SAP S4, various others)
+ Experience with the different phases of a construction jobsite process
+ **Good in Dutch, French & English language (Verbal & written)**
**What we offer:**
+ Attractive salary with a lot of benefits
+ Pension plan
+ Health insurance (with Dental Care)
+ Meal vouchers
+ 40 hour working week with 32 holidays
+ Company Car
Team spirit and atmosphere:
+ Direct communication
+ No-nonsense mentality
+ Space for innovation
+ Familiar atmosphere
+ A global company with fame in the construction industry
**We are Topcon (https://www.topconpositioning.com/) .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (https://vimeo.com/344308498) .
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