Job Description

Seeking a full time Support Services Clerk to support our Emergency department at Western AZ Regional Medical Center.

Shift: Days

Job Summary 

The Support Services Clerk will provide administrative support and ensure the efficient operation of the office/department. Performs a number of standard office/administrative support-type functions, including but not limited to: Receptionist duties such as answering telephones, referring callers to the desired parties, taking and delivering messages. Operating copying and other office machines. Delivering messages and other documents. 

Essential Functions

Responsible for clerical and receptionist duties in support of the Nursing Unit Schedules appointments, procedures, and transportation. Answers the phone and directs calls. Orders new supplies and equipment. Completes other administrative work as needed. Collaborates with medical and administrative staff. Maintains the confidentiality of all patient records. Follows all hospital policies and procedures.   Performs other duties as assigned. Complies with all policies and standards.

Qualifications

0-1 years Customer service experience with one year of Unit Clerk/Secretary or equivalent experience required

Knowledge, Skills and Abilities

Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to handle multiple tasks simultaneously and meet deadlines. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to maintain confidentiality and handle sensitive information with discretion. Strong interpersonal skills and ability to work effectively in a team-oriented environment.