Northern Light Mayo Hospital Department: Materials Management Position is located: Mayo Hospital Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 3:30 PM Summary: The Primary role of this position is to assist in the oversight of Materials Staff, Receiving, Print Shop, Mail/Postage and Courier services (Where applicable). This position will report to the Director of Materials. Duties will include managing personal, oversight and operation of perpetual Inventory, preparing draft budgets, annual reviews, staff Meetings, coding of invoices from vendors, working closely with Northern Light Health Purchasing and Distributors. Provide assistance with coordinating product conversions in supply areas. Develop departmental policies and procedures to be reviewed by materials leadership. Employee in this position needs to have a thorough understanding of supply chain with an emphasis on Materials Management. Strong experience with operational leadership with KPI, reporting, and data driven process management. The ability to provide the highest quality of customer service. Hands-on and develops solutions that align with the organization’s objectives. Responsibilities: + Responsible for department/staff safety, ensuring that the department environment is free from recognized hazards, that could lead to injury of healthcare workers, patients and/or visitors. + Manage/Oversight of Perpetual inventory and day-to-day operations (which includes Re-stocking, adjusting of Inventory par levels, Purchasing, Backorders, Recalls and Returns. + Management of day-to-day operations for Materials Management, Receiving, Print shop, Mail/Postage and Courier services (where applicable). Assuring timely, efficient service that provides internal customer and patient satisfaction. + Administrative and Managerial duties: Maintains a high-level team through Recognition, Accountability, Annual Reviews, Retention, Hiring, Scheduling, Engagement and maintaining an open-door policy with staff. Maintaining of employee files with all necessary documentation up to and including counseling and corrective actions, which may include terminations. + Develop departmental Policy and Procedures: Helps develop policies and procedures for departmental staff, for smooth and efficient operations of the department. + Maintain Excellent Customer Service by building and maintaining positive trusting relationships with internal and external customers. + Assist in preparing and managing budget and financial responsibility. + Coordinate/assist with staff education and Training as appropriate. + Engagement in Quality, Patient Experience, Safety, and Incident Command functions are needed to support organizational goals. + Other duties as assigned. Other Information: + 5-7 years of Materials Management and/or other Supply Chain experience. Competencies and Skills + Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed. + Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals. + Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. + Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. + Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. + Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. + Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. + Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. + Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. + Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. + Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. + Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. + Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. + Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . + Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details. + Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. + Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. Education + Required High School Diploma/General Educational Development (GED) + Associates degree preferred. In lieu of associate's degree, four years of relevant experience is required. + 5-7 years of Materials Management and/or other Supply Chain experience. Working Conditions + Potential exposure to abusive and/or aggressive people. + Potential exposure to diseases or infections. + Potential exposure to noise levels being uncomfortable. + Potential exposure to noxious odors. + Potential exposure to very hot or cold temperatures. + Work beyond the regularly scheduled hours. + Prolonged periods of kneeling. + Prolonged periods of standing. + Prolonged periods of walking. + Prolonged periods of sitting. + Lifting, moving and loading 30 to 50 pounds. + Potential exposure to hazardous materials. + Work with computers, typing, reading or writing. Position Supv- Inventory ControlLocation Req ID null