Essential Functions

· Supervise all shipping, receiving, and order processing activities, maintaining a visible presence on the distribution center floor throughout the shift.

· Maintain departmental standards for productivity, reliability, and accuracy.

· Review, prioritize, and organize operational activities during the shift.

· Forecast staffing needs to meet business demands and participate in the interviewing and hiring process.

· Train, motivate, coach, reward, and discipline team members; resolve personnel issues in partnership with the HR Manager and Senior Management.

· Manage personnel issues including vacation approvals, timecard approvals, overtime, hiring, and training in collaboration with HR and Senior Management.

· Develop and implement process improvements to enhance departmental efficiency.

· Assist Senior Management with the development and enforcement of policies and procedures.

· Complete required administrative tasks, including preparing reports and correspondence.

· Maintain knowledge of all operating systems relevant to the work area.

· Enforce safety programs, conduct required safety training and ensure compliance with safety guidelines.

· Perform other duties as assigned by management.

Supervisory Responsibility

· Directly supervise up to 50 employees within the distribution center.

· Analyze large data sets to inform decisions and execute action plans.

· Manage employee performance, quality, and development through performance management.

· Responsibilities include interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, addressing barriers, and resolving problems.

 

Work Environment

· Work primarily in a warehouse environment, which may include exposure to extreme weather conditions.

· Noise levels vary but remain within limits that do not require hearing protection.

· The role requires constant attention to safety, environmental, and health concerns.

 

Physical Demands

· Regularly required to talk or hear; frequently required to stand, walk, use hands to handle or feel, and reach with arms.

· Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.

· Must frequently lift and move objects up to 50 pounds and occasionally up to 75 pounds.

· Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

 

Position Type/Expected Hours of Work

Full-time, Monday to Friday. Flexible shifts, including day or night shifts, with occasional weekends during peak periods.

 

Travel

Increased travel should be expected during the first few months (up to 10%). 0-5% thereafter.

 

Preferred Education and Experience

· Experience managing teams of 30 or more.

· Proficient in Microsoft Office applications.

· Knowledge utilizing Warehouse Management Systems (Manhattan Preferred) and Oracle.

· Experience presenting content in a variety of environments to include business meetings, formations, standup or town hall meetings

· Familiarity with Lean, Six Sigma, or other process improvement methodologies.

· Bachelor’s Degree or 1-3 years of relevant experience within the company preferred.

· Bilingual in Spanish is a plus.

· Experience in environments such as manufacturing, distribution, or call centers.

· Proven ability to coach employees on productivity and career pathing.

· Strong written and verbal communication skills.

· Demonstrated ability to influence peers and leaders across an organization.

 

Other Duties

This job description is not intended to include a comprehensive listing of all activities, duties, or responsibilities required for this role. Duties, schedule, and responsibilities may change at any time, with or without notice.