**Requisition ID:** 35201 **Cheers to creating an incredible tomorrow!** At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other’s successes. Here’s to crafting careers and creating new legacies. **Crafted Highlight** **s** **:** In the role of Tour & Hospitality Supervisor – Chippewa Falls working in Chippewa Falls, WI you will be part of the Leinie Lodge Leadership Team. You will develop and lead the Tour & Hospitality Team to deliver a premier and unique tourism experience Chippewa Falls. This position will manage tour operations, financial profitability, general labor budget targets as well as EH&S Safety protocols for both team and guests. You will provide excellent customer service and communication training, mentoring and staff management ensuring all team members provide Molson Coors Beverage Company (MCBC) guests with a customer focused, Leinenkugel’s branded, beer-centric experience. A successful supervisor will partner with the Leinie Lodge Leadership team to develop and implement event & tour experiences that are collaboratively and seamlessly executed in a professional manner while driving an elevated customer experience with attention to detail. The Tour & Hospitality Supervisor will have overall responsibility to monitor and report on customer traffic, feedback and engagement via in-house tour analytics data. This position reports to the Leinie Lodge Manager – Chippewa Falls and works closely with the Leinie Lodge Leadership team, as well as various other internal and external stakeholders. **What You'll Be Brewing:** · You will recruit, onboard and manage the Hospitality team to deliver a fun and engaging experience, as well as maintain oversight and accountability of the training & certify all new team members · You will lead and develop team members to deliver solutions for an elevated customer experience consistent with Guest Relations policies, procedure guidelines by organizing feedback, insights and traffic/revenue data · You will oversee Guest Relations, new hire safety and security training - to ensure safety is a priority for all staff and guests entering Chippewa Falls facilities · Most importantly, you will lead a team of talented colleagues and support their growth and development through consistent conversations and recognition · You will ensure impact through leadership and communicating clearly. Applies interpersonal relationship, support and advocacy skills to ensure effective communication across the team and business · You will feedback and hold team accountable for all performance management outputs and commitments as set by business **Key Ingredients** **:** **Beverage Bonuses** **:** + We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities + We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are + Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization + Ability to grow and develop your career centered around our First Choice Learning opportunities + Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazingresources + On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages! + Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences **Job Posting Salary Range:** **$60,900.00-$80,000** Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com .