The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the responsibility of the Surveillance Operator to protect the integrity of all table games, sports book, slots, count rooms, cage, keno, cashiers, and other related areas.  Video document all irregularities/deviations from normal activities and alert Supervisors when any irregularities or deviations occur. 

THE STARTING RATE: $22.00

THE DAY-TO-DAY:

Maintains strict confidentiality for the company when conducting observations and investigations

Operates Close Circuit Television (CCTV)/digital recording programs to conduct surveillance

Uses computer and associated hardware to complete documentation

Writes and prepares daily reports and logs

Reviews video and documents specific slot and table game jackpots, guest complaints, and variances in all departments

Conducts routine surveillance filming, reviews videos, and completes documentation to detect suspicious activity throughout casino and gaming areas

Maintains evidence by saving video files

Monitors Table Games, Casino Cage, Soft Count, and Slot areas and personnel as well as employees off the casino floor

Testifies in court as a representative for the company as necessary

Interfaces with departments throughout the property

Cooperates with the DGE and other outside agencies

Attends all company sponsored training classes

Remains current of all activities that threaten the security of Borgata hotel and casino.

Monitors assigned areas on a continuous basis to ensure complete coverage.

KNOWLEDGE, SKILLS, AND ABILITIES:

High School diploma or GED

One (1) year of relevant experience

Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures

Knowledge of advantage play systems and cheating methods

Detailed knowledge of local gaming regulations

Proficient in basic math without use of a calculator

Ability to distinguish colors

Professional appearance and demeanor.

Excellent telephone etiquette and communication skills

Excellent customer service skills

Basic working knowledge of various computer technology and software to include Microsoft Office applications

Effectively communicate in English, in both written and oral forms.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position.  It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room

Free parking on and off shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11869

Are you ready to JOIN THE SHOW? Apply today!