The application window is expected to close on: 2/10/2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team We lead with User Experience, enabling our people to do the best work of their lives. Our team improves the employee experience by measuring what truly matters, identifying areas of workforce friction that impact efficiency, and prioritizing future IT projects and investments. Join Cisco as a Senior Survey Experience and Insights Consultant. Use your expertise in survey design, quantitative data analysis, and statistical modeling to translate data into actionable insights that improve the user experience. In this influential role, you will lead the creation, execution, and analysis of surveys, delivering actionable insights while collaborating with partners in a dynamic, agile environment. Your Impact * Derive compelling narratives and identify patterns from survey results through statistical models, trends, key drivers, root-cause analysis, predictive and sentiment analysis, A/B tests, MaxDiff, conjoint, multivariate testing, etc. * Construct effective surveys using outstanding methodologies aligned with research objectives and by employing experimental methods * Navigate the full life cycle of research, from methodology and survey design to sophisticated analyses and storytelling * Communicate your findings in a clear, concise, and visual manner to executives. Exhibit excellent verbal, interpersonal, and presentation skills, with a track record of decisive decision-making in statistical and quantitative contexts Minimum Qualifications * 5+ years of work experience with 3+ years in survey design, survey tools (preferably on Qualtrics XM, CX, EX modules), and translating raw data into compelling stories * Managed the end-to-end process of at least one large-scale survey project. In-depth knowledge of survey processes, methodologies, and sophisticated statistical techniques Preferred Qualifications * Ph.D. or Master's Degree in Statistics, Psychology, Market Research, Business Analytics, or a related field * Certification in Survey Research * Ability to quickly and effectively analyze research data and present rich findings * Exceptional verbal, interpersonal, and presentation skills in the context of statistical insights * Work well both independently and as part of a cross-functional team * Experience with the full life cycle of research (methodology, survey design, data analysis, report creation, and storytelling) \#WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.