University Park, IL, USA
17 days ago
SVC Manager - Sales and Service

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently looking for a Service Center Manager. This Sales and Services Manager will directly manage all supervisory and all other staff and crew to productively handle work load. Responsible for hiring of all supervisory, office and clerical employees, dock, and drivers. On-going processing of claims prevention and training. Approves scheduling of, direction of, and preparing for monthly dock and driver meetings. Directly accountable for daily monitoring of production, load average, and the overall service and efficiency of all shifts.

Responsibilities

Staffing to goal to meet volume of work.Make sales calls and manage sales teamProvide direct leadership to all location staffManage daily operations and insure maximum service center efficiencyFocus on load plans from origin terminals monitoring cause and effect.Conduct Safety and Claims meetings with all staff and verify attendanceWork continually to develop and improve service center staffCommunicating goals, issues, and company news to service center staffAchieving and maintain goals set by the Company and Regional Vice PresidentMonitor results of each direct report and provide feedback and coaching as neededEnsure a safe work environmentTrack and verify service center maintenance is completed

Qualifications

High school diploma or equivalent requiredPrevious Experience: Minimum of 2 years Dock Supervisor, Driver Supervisor, or S/C Operational experience required. 5+ years’ experience preferred. A working knowledge of AS/400, Windows, a thorough knowledge of internal systems such as the Dock Yard Management System and the BLU computer systems in each truck

Working Days:

Shift and hours to be determined.

Working Shift:

Shift and hours to be determined.

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

Great Health Benefits including a Zero premium medical plan for employee only coverageShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness ProgramTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 250+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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