Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small-, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services through more than 70 full-service branches throughout California and in Denver, Colorado, and Durham, North Carolina, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
JOB SUMMARY:
The SVP, Operations Management role of the HOA Department will lead and oversee the strategic direction, operations and financial performance of the HOA division. This role requires a dynamic leader with a deep understanding of HOA management, banking operations, and customer service excellence. The SVP, Operations Management team member will ensure the quality delivery of high-quality services to HOA clients, drive growth, and maintain compliance with all relevant regulations.
Responsibilities Develop and implement the strategic plan for the HOA department in alignment with the Bank’s overall goals and objectives. Identify market opportunities and drive initiatives to expand the department’s client base and service offerings.Oversee daily operations of the HOA department, ensuring efficient processes and high-quality service delivery.Manage the development, implementation and continuous improvement of policies, procedures and systems.Develop and manage the department’s budget, ensuring financial targets are met. Monitor financial performance, analyze variances and implement corrective actions as needed.Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.Set performance goals, conduct regular evaluations, and provide coaching and progressional development opportunities.Ensure the department’s operations comply with all relevant laws, regulations, and internal policies. Prepare regular reports on the department’s performance for senior management. Conduct detailed analysis of operational and financial data to inform decision making.Assist the President, HOA in setting strategy and partnering across the bank to ensure strategic objectives are met.Cultivate strong working relationships with all business partners, communicate strategy, and resolve issues.Assist in preparation and communication of critical strategy and business documents, including board-related presentationsPerforms other duties and projects as assigned.Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process please contact Talent Acquisition Partner.
Qualifications Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA)Strong understanding of HOA management and relevant regulatory requirementsStrong analytical and problem-solving abilitiesResolve any escalated issues within the groupProficiency in financial management and budgetingRequired: Bachelor’s degree in Business Administration, Finance, or a related fieldPreferred: Master’s degree in Business AdministrationRequired: 10-12 years of experience in banking or HOA, 5 years in a leadership role within HOA servicesSALARY RANGE: $200,000.00 - 280,000.00 USD; Exact compensation may vary based on skills, experience, and location.
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