Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview As a member of Gallagher Bassett Claims leadership team Senior Vice President – Workers’ Compensation is responsible for strategic and operational oversight of the Midwest & Southwest region claims management organization. Reporting to EVP – WC, Senior Vice President - WC Claims Operation will provide service excellence, technical and directional guidance to the claims organization responsible for regional claim administration of Workers’ Compensation Risk Management claims. The candidate must reside in one of the Midwest states. How you'll make an impact Establish a uniform approach to the organizational model, structure, and staffing requirements consistent with the needs of the Risk Management and large account market expectations Develop and reinforce service standard excellence practices with a focus on exceptional service delivery, outcome-based claims management, and superior quality claims product Drive strong retention and engagement of staff; foster a collaborative and inclusive environment Participate in talent acquisition, interviewing, and hiring activity to ensure excellent talent selection for each role Design operational processes and workflows to support efficiency and maximize productivity Administer and execute performance management initiatives in accordance with AJG HR policies and procedures Provide organizational and leadership support to advance corporate initiatives and strategic partnerships throughout the organization Develop and implement strategic plans for the area of responsibility in alignment with broader organizational goals Build and maintain excellent relationships with key stakeholders, including brokers, clients, carriers, and others Act as a primary point of contact and subject matter expert on behalf of Gallagher Bassett Midwest and Southwest claims regions Serve as the key claims liaison on sensitive claims, service issues, attending claim reviews for at-risk business, helping to communicate related branch action plans. Drive continuous improvement initiatives and leverage technology, analytics, and new products and services to improve client and employee experience Perform other duties as assigned About You Bachelor's degree and a minimum of 15 years related experience required. Minimum of 10 years of leadership experience in varying level claims leadership roles Track record of exceptional claims leadership and strategic leadership experience Prior experience in Midwestern and Southwestern jurisdictions strongly preferred Prior TPA claims leadership experience strongly preferred Industry designations (e.g. AIC, ARM, CPCU) strongly preferred Exceptional communication and interpersonal skills Strong knowledge of Workers’ Compensation rules and regulations Proficiency in all Microsoft Office Products Strong analytical skills with ability to identify trends and develop solutions Excellent problem-solving skills Detail-oriented, proven quality-focused leader Required: Bachelor's degree and a minimum of 12 years related experience required. #LI-JA1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.