Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State Employer SVP Operations Planning & Analysis **PRIMARY PURPOSE** **:** The SVP Operations Planning & Analysis is responsible for creating innovative and performance-driven approaches to operation planning and processes based on insights and analytics. This position will manage the operational modeling process to support business initiatives and track the financial impact on the company; consult and provide operations leadership with recommendations on areas of opportunities to improve operational processes and impact to the company; to support executives regarding strategic and financial initiatives. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Develops strategic operations processes to ensure long term goals set by senior leadership are met. + Partners with operational leadership in the creation of workload models/metrics for key positions. + Oversees workload model reporting to ensure operations are at optimal staffing levels. + Provides strategic insights and collaborates with executives in the development of the operational metrics initiatives and analysis interpretation data sets + Utilizes the value-based pricing process to understand operational impact on the business. + Directs the process to develop and analyze key performance indicators (KPI), generates ad hoc reporting as requested by senior management. + Partners within project management for integration of business initiatives that require knowledge of business flows and financial processes. + Assists in the evaluation and adherence of corporate policies and procedures including operational and financial reporting and legal/license compliance; identifies and implements efficiency recommendations. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. CPA preferred. **Experience** Ten (10) years of operational or financial analysis experience or equivalent combination of education and experience required. Management of a team and claims management experience strongly preferred. **Skills & Knowledge** + Solid understanding of claims management, worker's compensation, liability, disability, or specialty operations business lines + Strong understanding of business operations, key metrics and ability to translate data insights into actionable business strategies + Excellent oral and written communication, including presentation skills + PC literate, including Microsoft Office products + Leadership/management/motivational skills + Advanced Microsoft Excel knowledge + Strong analytical and interpretive skills + Strong organizational skills + Excellent interpersonal skills + Ability to plan, monitor, track, and solve problems + Ability to manage multiple projects and set priorities + Ability to work in a team environment + Ability to meet or exceed Performance Competencies + Ability to effectively work with all levels throughout the organization **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical** **:** Computer keyboarding, travel as required **Auditory/Visual** **:** Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Taking care of people is at the heart of everything we do. Caring counts** Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)