This role is a 24/7 variable shift .The position requires someone who is flexible and can work weekends and holidays and be open to any variable shift. The Telecommunications Operator position is a fast-paced position that requires the screening of calls both internally and externally using a PBX system. During peak times and emergencies, call volumes increase significantly and the operator may need to answer up to 100 calls per hour. The Operator is responsible for activating Emergency Response to codes within the hospital and External Catastrophic events that would involve mass casualties and surge capacity to the hospital. This position prepares ON Call schedules for the Emergency Department ,After Hours Department Call , Medical Examiner, Doctor Offices and Clinics in the Community, providing a seamless line of communication throughout the hospital and the outlying communities.