Swedish Online Marketing Agent (m/f/d) Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support) Location Berlin, Germany Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1456368EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Swedish Online Marketing Agent (m/f/d) Job Description Due to our incredible growth, we are looking for **Swedish Online Marketing Agent (m/f/d)** with **Swedish and English** language skills to help us create exceptional customer experiences for the largest social media platform in the world. In our office **in Berlin** , 1950 employees in over 12 languages take over the communication via phone, chat or mail processing with the customers of our client. You will be working on site in Berlin. Please be aware, that for this role wecan only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany. We will support you with your visa application. **What we Offer:** + Salary of €2750 monthly + Up to €687 monthly performance bonus gross + Relocation support of up to €1500 from outside Germany and €700 from within Germany, depending on current location (minimum 100 km to Berlin)* + €40 Edenred bonus, company pension scheme, employee referral program, free access to the Babel language learning platform, discounts on Urban Sport and much more + Benefit from our paid 4-week professional training and become an expert in social media advertising - on the job trainings are being conducted to grow your knowledge level + Enjoy your weekends and plan your life as you will be rocking Advertisers Monday to Friday between 8.45am and 5.15pm + Manage your own career! Guess what! 80 % of our current OPS Managers started as agents. Thousands of free trainings from CNX University and internal opportunities. + Great team events, Summer and Christmas parties, barbecues and much more fun + Exclusive employee discounts for online shopping tour managed from your sofa **Your impact will be:** + Analyzing marketing campaigns on behalf of your customers + Carrying out digital campaigns on behalf of your client and monitoring success + Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal + Identifying campaign trends and escalating challenging developments at an early stage + Improve client’s experience by driving optimal and appropriate product adoption + When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products + Become an expert on all Social Media Account Advertising solutions + Champion and produce success stories for advertisers who have had success in growing their business by using the Social Media Account products + Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success **Experience/Skills you will need:** + Fluency in **Swedish** and very good command of **English** (at least B2 level) + Fulltime valid working visa for Germany is required - no student visa accepted + Experience in social media and/or digital marketing is a plus + University degree in marketing or any other relevant fields is a plus + Highly motivated with strong work ethic + Strong sales-oriented outlook, entrepreneurial thinking and “go the extra mile” attitude + Strong analytical, organizational and creative thinking skills + Excellent communication, interpersonal, and customer service skills Are you passionate about helping others and solving problems? Are you looking for an international, diverse, fresh and fast-growing environment to enhance your career further? Then we would like to hear from you! _For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, respect and equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents_ . *More information will be provided during the recruitment process. \#AGENTCNX Location: DEU Berlin - 10 East Building Language Requirements: English (Required), Swedish (Required) Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1456368EXTERNALENGLOBAL&step=1&utm\_source=none)