GENERAL SUMMARY

Under the direction of the Aquatics Director, the Aquatics Instructor is responsible for providing private and group swim instruction to clients; maintaining a safe and effective learning environment while focusing on the fulfillment of clients’ swimming goals; achieving personal revenue goals; and providing the best customer service and hospitality to members and guests.

 

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

 

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

 

Our Actions We Live By:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

Pete’s Promise:

Service Forward

Ruthlessly Consistent

Do the Right Thing

 

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS Provides instruction; provide specific and corrective feedback to each client at each session Design and deliver effective and rewarding sessions and workouts Provide swim evaluations to help parents decide which program is best for their child and client retention Maintain accurate, current records on all clients’ progress; follow progression guidelines Enforce all pool rules and aquatics center and club policies Maintain a consistent work schedule; arrive punctually for sessions Provide excellent communication with the parents of swimmers as well as all members and staff Track attendance of client’s sessions Accurately enter and maintain consistent timely records in the required systems for hours worked and sessions Actively participate in events, programs meetings and training including in-service training Assist in the maintenance and cleanliness of the aquatics center Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

 

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment. Comply with company policies and procedures. Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations. Make professional development a consistent priority. Assist with special club projects, events and promotions

 

PRIMARY JOB FUNCTIONS-LIFEGUARD (IF APPLICABLE)

Supervise the activities of swimmers by consistently enforcing rules and regulations Notify swimmers of improper activities or hazards Rescue persons in distress or in danger of drowning when indicated and provide rescue breathing, CPR and First Aid Notify Aquatics Director of any accidents, rescues, or problems Report to the Aquatic Director any equipment that is in need of repair Answer inquiries pertaining to the use of the pool and Aquatics services offered Direct all helpful suggestions from participants and others to Aquatic Director or Club Management Attend all staff meetings and trainings. Available to work weekdays, weekends and holidays as needed as hours are not guaranteed and can change at any time Be on time for your shift and for rotations throughout the day. Be ready to work which includes being dressed in uniform (sunscreen applied) and wearing your Rescue Tubes and First Aid pack each day (return to the Lifeguard office at the end of the day). Check your pack for its proper contents daily at the start of the shift Help keep pool deck clean, safe and organized Attend all staff meetings and trainings Follow all safety procedures and precautions Give high quality of Customer Service This includes giving full attention to the pool/swimmers while in the guard chair. Do not have a conversation, if a member needs assistance, please refer him/her to the Head Lifeguard or to the Service Desk.