Our Mission

The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.

 

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

 

Our Core Values:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

GENERAL SUMMARY

Under the direction of the Aquatics Director, the Aquatics Instructor is responsible for providing private and group swim instruction to clients; maintaining a safe and effective learning environment while focusing on the fulfillment of clients’ swimming goals; achieving personal revenue goals; and providing the best customer service and hospitality to members and guests.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS Provides instruction; provide specific and corrective feedback to each client at each session Design and deliver effective and rewarding sessions and workouts Provide swim evaluations to help parents decide which program is best for their child and client retention Maintain accurate, current records on all clients’ progress; follow progression guidelines Enforce all pool rules and aquatics center and club policies Maintain a consistent work schedule; arrive punctually for sessions Provide excellent communication with the parents of swimmers as well as all members and staff Track attendance of client’s sessions Accurately enter and maintain consistent timely records in the required systems for hours worked and sessions Actively participate in events, programs meetings and training including in-service training Assist in the maintenance and cleanliness of the aquatics center Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

 

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment. Comply with company policies and procedures. Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations. Make professional development a consistent priority. Assist with special club projects, events and promotions