Performs proper telephone support for the facility

Reports to: Director - Plant Operations/Communications

Answers and transfers calls to the appropriate departmentDrag Edit DeleteActs as an answering service for physicians after office hoursDrag Edit DeleteMaintains constant attention and surveillance to physical plant alarms and monitors such as fire alarm monitoring system, medical gas alarm panel, boiler monitor, emergency generator alarms, and fire pump condition status alerting appropriate personnel of any issues identified
Minimum Education
High school diploma or equivalent - RequiredDrag Edit DeleteRequired Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Drag Edit DeleteMinimum Work Experience
Customer service experience - Required
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran