The candidate must have a basic knowledge and minimum 5 years of experience in Windows and Unix/Linux-based Operating Systems, Database and Internet technologies, security, and hosting facilities.  The Candidate should have experience working in an operations center environment and should be aware of Incident Management workflow and related processes along with associated KPIs. The candidate must feel comfortable in a fast-paced, team-based environment. Have flexibility in scheduling and a past history of supporting a 24x7 alert and ticket-based environment. Having experience in driving Major Outage bridges is desirable.

Career Level - IC2