About This Role

Who We Are: 

CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. 

CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. 

CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. 

What We Have to Offer: 

Comprehensive and competitive benefits package and flexibility that promotes work-life balance 

A work environment where all employees are valued, respected and safe 

Freedom to succeed by enabling team members to deliver, take initiatives and make decisions 

Recognition, professional development, advancement and having fun! 

Summary 

This position will be with the Warfighter Readiness Training contract. CAE USA has a requirement for a System Administrator to support company specific information technology needs. The candidate will be responsible for opening support tickets, ordering equipment, and trouble-shooting various user issues, including issues relating to email, internet, and hardware.  

Essential Duties and Responsibilities 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Support 20+ users with the company specific IT needs 

Open support tickets with the IT Service Desk on behalf of users 

Follow up on support tickets on behalf of users 

Order equipment and provide cradle to grave support for users 

Troubleshoot user issues, including but not limited to email, internet, hardware, and account issues 

Needs to have a positive attitude and be able to multitask 

Any other tasks assigned 

Qualifications and Education Requirements 

Education:  

Bachelor's degree in Computer Science, Computer Engineering or similar technical discipline, or equivalent combination of education and directly relevant experience. 

Active Comptia Security+ CERTIFICATION.  

Skills and Experience:  

US Citizenship required 

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. 

Experience with Microsoft Office products, including Access 

Experience problem solving and troubleshooting IT issues 

Good oral and written communication skills 

Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. 

Ability to work with all levels of staff within and outside of IT. 

A self-starter able to work independently but comfortable working in a team environment. 

Dependable and flexible when necessary. 

Network Access Storage (NAS) and Local Area Network (LAN) experience. 

Demonstrated knowledge of Windows 10, Server 2016 – 2019 and a variety of Linux operating systems. 

Preferred Skills 

Other Certifications (i.e. Comptia A+, or Network+) are a plus 

Ability To lift 50lbs desired. 

Security Responsibilities 

Must comply with all company security and data protection / usage policies and procedures.  Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval.  All government and proprietary information will be accessed and stored electronically on company provided resources.  

Incumbent must Have Active DoD Personal Security Clearance minimum Secret. 

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.  

CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here Know Your Rights: Workplace Discrimination is Illegal.  

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.  

Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As \"One CAE,\" we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.  

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.