System Administrator
Tarrant County College District
Posting Details
General Supervision
System Administrator IV – V Provides direction and support to team members by assisting with advanced or complex technical situations and by providing guidance regarding best practices Acts as a mentor by providing support to team members as they expand their knowledge and build higher-level skills
Service Excellence Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute Supports the mission, values, goals, and principles of the College
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications System Administrator I High school diploma or GED and two (2) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
System Administrator IIHigh school diploma or GED and four (4) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
System Administrator IIIHigh school diploma or GED and five (5) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
System Administrator IV High school diploma or GED and seven (7) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience ITIL v4 Foundations certification
System Administrator V High school diploma or GED and nine (9) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience Microsoft Azure Administrator (AZ-103 or AZ-104) certification Preferred Qualifications Experience with virtualization technologies (Hyper-V) Microsoft Azure Administrator (AZ-103 or AZ-104) Certification Microsoft Identity and Access Administrator (SC-300) Certification Microsoft 365 Certified: Fundamentals (MS-900) Certification Major security certifications (Security+, CEH, or GIAC GCIH) Knowledge, Skills and Abilities Knowledge of networking principles and concepts Knowledge of Microsoft Windows 10+ and/or Microsoft Server 2016+ Knowledge of Azure Active Directory, Microsoft Active Directory, Microsoft Exchange, or PowerShell Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication with technical and non-technical customers Skilled using applications and enterprise systems, including the Microsoft Office suite Skilled in working with formal Change Control Systems based on the ITIL model Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Ability to perform and prioritize multiple tasks seamlessly while exhibiting strong attention to detail and organization Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
System Administrator II and III (in addition to the Knowledge, Skills, and Abilities listed above) Knowledge of system monitoring tools
System Administrator IV (in addition to the Knowledge, Skills, and Abilities listed above) Skilled working with SAML-based authentication and identity providers
System Administrator V (in addition to the Knowledge, Skills, and Abilities listed above) Skilled working with JavaScript Object Notation (JSON) Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 08/20/2024 Posting Contact Summary
Please view posting details below. To apply to this posting, please click the link above.
Position Information Job Title System Administrator Posting Number F006234 Position Status Full Time Assignment Length This field only applies to Faculty Grant Funded No Category APT Class Code 15 - 13 Starting Pay Commensurate with education and experience. Special Note Location District Department DT Technology Infrastructure Job Summary This position is responsible for supporting and maintaining the TCC Azure, Microsoft 365 (M365), Cloud-based environments, and virtualization technologies by providing administration, implementation, process development, and technology integration in a collaborative manner. This position also provides technical expertise for deploying and supporting applications in Azure/M365 and works closely across all of IT to ensure positive customer outcomes. Primary Duties and Responsibilities Essential Performance Requirements* Designs, configures, manages, and maintains Azure, M365, and VMware applications, services, systems, and resources Adjusts Virtual Desktop and Virtual Server Infrastructure to improve system performance Works closely with Operations, Application Development and Administration, Infrastructure Technology, Endpoint Support Staff, Business Leads, and other teams to implement and incorporate application and service processes in Azure, M365, and VMware Monitors, reviews, and maintains security and service alerts and the overall health of the Azure, M365, and VMware environments including applications, services, and systems Identifies and analyzes problems associated with the Cloud environment and develops problem-resolution strategies Works with Identity and Access Management staff to support account management processes Provides Level 2 and 3 Help Desk support for Azure, M365, and VMware applications, services, and systems Develops instructions and support/configuration documentation for Azure, M365, and VMware applications and services for IT staff and end-users Responsible for creating, editing, and maintaining technical reference documentation for Azure, M365, and VMware Maintains system backups while also creating and updating system scripts Exhibits fiscal responsibility by optimizing Azure resources for cost and performance optimization Supports virtual servers and workstations in both the Cloud and on-premises environmentsGeneral Supervision
System Administrator IV – V Provides direction and support to team members by assisting with advanced or complex technical situations and by providing guidance regarding best practices Acts as a mentor by providing support to team members as they expand their knowledge and build higher-level skills
Service Excellence Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute Supports the mission, values, goals, and principles of the College
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications System Administrator I High school diploma or GED and two (2) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
System Administrator IIHigh school diploma or GED and four (4) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
System Administrator IIIHigh school diploma or GED and five (5) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
System Administrator IV High school diploma or GED and seven (7) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience ITIL v4 Foundations certification
System Administrator V High school diploma or GED and nine (9) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience Microsoft Azure Administrator (AZ-103 or AZ-104) certification Preferred Qualifications Experience with virtualization technologies (Hyper-V) Microsoft Azure Administrator (AZ-103 or AZ-104) Certification Microsoft Identity and Access Administrator (SC-300) Certification Microsoft 365 Certified: Fundamentals (MS-900) Certification Major security certifications (Security+, CEH, or GIAC GCIH) Knowledge, Skills and Abilities Knowledge of networking principles and concepts Knowledge of Microsoft Windows 10+ and/or Microsoft Server 2016+ Knowledge of Azure Active Directory, Microsoft Active Directory, Microsoft Exchange, or PowerShell Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication with technical and non-technical customers Skilled using applications and enterprise systems, including the Microsoft Office suite Skilled in working with formal Change Control Systems based on the ITIL model Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Ability to perform and prioritize multiple tasks seamlessly while exhibiting strong attention to detail and organization Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
System Administrator II and III (in addition to the Knowledge, Skills, and Abilities listed above) Knowledge of system monitoring tools
System Administrator IV (in addition to the Knowledge, Skills, and Abilities listed above) Skilled working with SAML-based authentication and identity providers
System Administrator V (in addition to the Knowledge, Skills, and Abilities listed above) Skilled working with JavaScript Object Notation (JSON) Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 08/20/2024 Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact Martin Patrick * martin.patrick@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter Unofficial Transcripts Certification / License Military/Foster Care Preference Documentation Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Do you have an ITIL v4 Foundations certification? Yes No * Do you have a Microsoft Azure Administrator (AZ-103 or AZ-104) certification? Yes No * Please list any certification or licensure you have that is directly related to this position.(Open Ended Question)
* How many years of working experience do you have related to the Essential Performance Requirements? None Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Please describe your experience (responses are used to determine eligibility).(Open Ended Question)
* How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee
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