Career Opportunities: System Administrator (32788) Requisition ID 32788 - Posted - AADG, Inc - ASSA ABLOY Door Group - USA: Iowa (Mason City) - IT, Telecom & Internet - Posting Country (1) - Yes - Associate - Travel Required: 0%-10%  Job Description Print Preview Are you an IT professional who has experience supporting a manufacturing business? Are you looking for a new challenge improving the IT Infrastructure of the organization? If you answered yes to these questions, we should talk! Curries (an ASSA ABLOY company) is expanding our Technology Team. This role will be based on=site in our manufacturing facility in Mason City, Iowa. ASSA ABLOY is a global leader in opening access solutions. Our Group focuses on the manufacturing of steel doors and frames within the commercial market catering to such industries as hospitality, healthcare, aerospace, defense, sporting venues and education. Come see who we are at: https://www.assaabloy.com/group/en/about-us What would you do as our Systems Administrator? You will be responsible for helping to develop and improve the IT Infrastructure. This position will act as an escalation point to identify, track, escalate, and resolve end-user problems. You will also help to with projects that have a customer focus with keeping corporate policies and best practices in mind. You would also: + Proactively analyzes, identifies and resolves problems associated with IT hardware and software + Diagnose hardware/software faults and solve technical problems, either over the phone or face-to-face + Conduct knowledge transfers with colleagues regarding solution delivery, updates/changes and lessons learned from previous engagements/experience, as relevant + Seek out opportunities to partner with and mentor less-experienced teammates and to share leading practices and help strengthen capabilities + Proactively monitor, test, and troubleshoot problems pertaining to server technologies + Works with Network Administration and Support Technician(s) to design and manage backup and recoverability model in keeping with business continuity objectives. + Work within transactional ticketing system, documenting incidents and resolutions; Keep users updated of status + Will provide an exemplary and professional interface between the IT department and all customers by sending and receiving email, phone, and in­person communications to ensure that information flow is accurate, timely, and professional. + Perform ad-hoc training for end users in the proper use of hardware and/or software + Maintain a service-oriented mindset, and strive for high customer satisfaction + Actively participates in providing a safe and harmonious working environment for all employees + Assures compliance with federal, state, local and corporate governance policies, regulations and laws, AADG programs and policies and the ASSA ABLOY Code of Conduct + Other duties as assigned The Skills and Experience you need : + Bachelor’s Degree in Computer Science, Information Systems, Business and/or equivalent work experience + 7-10 years of progressive experience maintaining and supporting network & end user infrastructure in a business production environment + Experience supervising an infrastructure team and working directly with end users in a manufacturing environment is preferred + Excellent analytical, problem-solving and communication skills + Experience / Exposure to Microsoft Product Suite (OS, Office, 0365, etc.), n Systems administration including Server OS, Virtual technology, Storage and backups Network administration including TCP/IP, Switching, Routing, Security, VoIP + Experience working with network Systems administration including Server OS, Virtual technology, Storage and backups + Exposure to supplier management, video conferencing and telecom conferencing solutions + Ability to multi-task and handle tasks or projects with competing priorities What we offer We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer: + Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills. + A competitive salary and incentive schemes. + Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition and well-being programs … to name just a few! We review applications regularly, so don’t wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Stephanie Mandato, Talent Acquisition Manager at Stephanie.mandato@assaabloy.com Let’s create a safer and more open world - together! ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veterans #LI-SM1 We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.