Would you like to join a dynamic team that cares about its customers? Do you have good knowledge of server operating systems (Windows, ESX, Linux, etc), VmWare, Storage & Backup Solutions, Citrix, automation and an interest in cloud computing? Are you interested in joining a team that takes good care of their customers? Well, our technology infrastructure management team is looking for a candidate who matches you. You will therefore have the chance to touch different environments and continue to develop your technical skills. We greatly encourage you to demonstrate your resourcefulness and leadership by working in a multi-disciplinary environment. So if you are interested in the challenge, our team is your solution.
Your future duties and responsibilities:- Administration of Windows servers
- Follow up and control the performance and status of a specific IT element (server, network, storage, security, messaging, database, etc.);
- Create, suspend and delete security accounts on the servers;
- Oversee routine tests and analyses of a specific IT element;
- Manage disk space;
- Apply security correctives as needed;
- Use software tools and material to diagnose and solve issues/outages;
- Resolve problems in compliance with the established procedures;
- Use standard tools and procedures to carry out the established service deliveries and maintenance tasks;
- Carry out server activities that can be planned (installations, updates, etc.);
- Coordinate the delivery of services in cooperation with other level-two service groups (security, telecommunications, Virtualization, DBA), level-three technical specialists and external suppliers;
- Respond to clients' requests based on contractual conditions;
- Manage client communication;
- Follow Chorus ITIL processes for managing incidents, questions and requests for changes;
- Ensure the development and update of procedures and documentation;
- Implement solutions, modifications and installations, and perform maintenance;
- Prepare reports for clients based on their needs;
- Perform any other tasks as requested by the manager.
- Excellent organizational skills;
- Leadership;
- Excellent communication skills;
- Self-reliance, creativity and proactivity;
- Customer-service oriented;
- Bilingual: excellent fluency in English and French, spoken and written;
- You will be required to get a pager or cellular phone and provide 24/7 on-call support in rotation with other team members.
- IT training and three to five years of relevant experience;
- ITIL certification, an asset.
Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Skills: LinuxMessagingStorageWindows What you can expect from us:Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.