System Administrator
Kforce
Kforce has a client that is seeking a System Administrator in Mequon, WI.
Responsibilities:
System Administration:
* Manage and support Windows systems, Active Directory, and VMware environments
* Handle backups and restore processes
* Perform basic Windows support tasks, including printer management
Customer Support:
* Act as the second point of contact for escalated issues from the customer success team
* Communicate directly with customers via ticketing systems and calls
* Participate in calls with customers and software vendors as a technical intermediary
Automation and Scripting:
* Utilize scripting languages (e.g., PowerShell) to automate tasks and improve efficiency
* Work with tools like KACE for patching and software pre-installation
* Monitor systems using Site 24/7 and manage alerts through PagerDuty
On-call Support:
* Participate in a rotation schedule for after-hours support
* Address issues such as server space management and performance monitoring
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