Greenwood Village, CO, USA
13 days ago
System Administrator II
Kforce has a client that is seeking a System Administrator II in Greenwood Village, CO. Key Tasks: * Responsible for enhancements and configuration along with the daily administrative support of Flexera One vendor hosted applications * Provide hands-on technical support and enhancements of the application along with knowledge transfer to other team members * Understand the needs of the business and be able to manage those needs and requirements in support of multiple business groups' user administration, system configuration and enhancement requests * Review business enhancement requests, requirements, interdependencies, potential risks, user stories, business process descriptions, use cases, user stories, and workflow analysis * Provide level of effort and estimates for enhancement requests * Manage multiple enhancement initiatives and ongoing daily support for Flexera One vendor hosted application * Work independently and with team members to resolve incidents and problems for the production application in accordance with identified Service Level Agreements * Analyze application related problems, coordinating with multiple in-house teams to diagnose and fix operational issues * Mentor and share knowledge with other team members as well as consulting, advising and training on specialized features and functions * Participate in continuous performance improvement sessions to review and discuss opportunities to improve processes, standards and application efficiencies * Design, configure, code and test enhancements for the application; Review and test enhancements assigned to team members when required * Prepare and maintain functional and technical documentation * Follow established corporate configuration and change control processes * Engaging/working with vendor on application outage escalations, application upgrade support, application performance and support case monitoring
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