System Administrator II
Kforce
Kforce has a client that is seeking a System Administrator II in Greenwood Village, CO.
Key Tasks:
* Responsible for enhancements and configuration along with the daily administrative support of Flexera One vendor hosted applications
* Provide hands-on technical support and enhancements of the application along with knowledge transfer to other team members
* Understand the needs of the business and be able to manage those needs and requirements in support of multiple business groups' user administration, system configuration and enhancement requests
* Review business enhancement requests, requirements, interdependencies, potential risks, user stories, business process descriptions, use cases, user stories, and workflow analysis
* Provide level of effort and estimates for enhancement requests
* Manage multiple enhancement initiatives and ongoing daily support for Flexera One vendor hosted application
* Work independently and with team members to resolve incidents and problems for the production application in accordance with identified Service Level Agreements
* Analyze application related problems, coordinating with multiple in-house teams to diagnose and fix operational issues
* Mentor and share knowledge with other team members as well as consulting, advising and training on specialized features and functions
* Participate in continuous performance improvement sessions to review and discuss opportunities to improve processes, standards and application efficiencies
* Design, configure, code and test enhancements for the application; Review and test enhancements assigned to team members when required
* Prepare and maintain functional and technical documentation
* Follow established corporate configuration and change control processes
* Engaging/working with vendor on application outage escalations, application upgrade support, application performance and support case monitoring
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