**Job Summary:** + Ensure **continuous availability and reliability** of factory systems (MES, Automation, SPC, etc.) to support 24/7 manufacturing operations. + Provide **technical support** and troubleshooting for system-related issues affecting production lines and factory users. + Act as the **primary escalation point** for system outages or performance degradation, coordinating with internal teams and external vendors to resolve issues promptly. + Collaborate with IT infrastructure, cyber security, and engineering teams to implement system upgrades, patches, and improvements. + Monitor system performance and proactively identify areas for optimization or risk mitigation. + Maintain documentation for system configurations, support procedures, and incident reports. + Lead or participate in **incident response and root cause analysis** for major system events. + Support **user training and onboarding** for factory systems and tools. **onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world. **More details about our company benefits can be found here:** https://www.onsemi.com/careers/career-benefits We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.