System Development Engineer, AWS WWCO Partner Systems
Amazon.com
Partner Connectors (PC) team builds and maintains fit-for-purpose connector applications (plug-ins) in commonly used ISV platforms (e.g., ServiceNow, Salesforce, Coupa, Atlassian). These Connectors integrate AWS Public APIs and processes (e.g., ACE & Marketplace) with our customers' (partners/sellers/buyers) existing workflows and business processes in familiar tooling.
These integrations enable enterprises to accelerate migration and AWS adoption at scale via oversight and governance in their system of record declared business services and operational tooling. The Connectors also address a baseline set of service management practices customers use within their existing operational tooling.
We are seeking a Systems Development Engineer to develop Partner Connector solutions and integrations that enable customers to transact, procure, provision, manage, and operate native AWS resources/capabilities and Marketplace products in familiar ITSM and business services tooling such as ServiceNow, Atlassian, Salesforce, Coupa, and Ariba. As a Systems Development Engineer on the team, you will own significant portions of the product and have influence on our strategy by helping define the next wave of product features and system architecture.
This is a hands-on role, where you will develop scalable technical solution integrations to third-party platforms, leveraging service management frameworks and identifying ways to empower DevOps and Cloud operations in an agile culture. The system integrations are complex, and there are significant opportunities to work at all levels, from a set of robust platform services to system-level pieces and everything in between.
The ideal candidate will be a seasoned systems development engineer with a business owner mindset, who is not afraid to think big, has a strong bias for action with strategic intent, can gain customer trust, dive deep, and deliver results. You should enjoy working on complex system software, be customer-centric, and passionate about building quality software and achieving operational excellence. A commitment to teamwork, hustle, and excellent communication skills (both business and technical) are essential.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
10010
Key job responsibilities
- Develop scalable integration solutions on Partner Managed Connectors.
- Create artifacts to help scale knowledge for customers, partners, and the user community.
- Collaborate with specialist and field teams to drive the product roadmaps.
- Provide customer support for the Partner Managed Connectors.
- Partner with multiple teams across multiple locations with varying priorities to ensure timely delivery of solutions.
- Clarify and drive project commitments, as well as establish and maintain clear chains of accountability.
About the team
Partner Connector (PC) Engineers are responsible for building and maintaining high-quality connector applications (plugins) for commonly used enterprise software platforms such as Salesforce, ServiceNow, Coupa, and Atlassian. These connector solutions integrate AWS service APIs and processes (e.g. AWS Marketplace and AWS Partner Central ACE Pipeline Manager) with our customers' (partners, sellers, buyers) existing workflows and business processes, enabling seamless and efficient operations within their familiar tooling.
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
These integrations enable enterprises to accelerate migration and AWS adoption at scale via oversight and governance in their system of record declared business services and operational tooling. The Connectors also address a baseline set of service management practices customers use within their existing operational tooling.
We are seeking a Systems Development Engineer to develop Partner Connector solutions and integrations that enable customers to transact, procure, provision, manage, and operate native AWS resources/capabilities and Marketplace products in familiar ITSM and business services tooling such as ServiceNow, Atlassian, Salesforce, Coupa, and Ariba. As a Systems Development Engineer on the team, you will own significant portions of the product and have influence on our strategy by helping define the next wave of product features and system architecture.
This is a hands-on role, where you will develop scalable technical solution integrations to third-party platforms, leveraging service management frameworks and identifying ways to empower DevOps and Cloud operations in an agile culture. The system integrations are complex, and there are significant opportunities to work at all levels, from a set of robust platform services to system-level pieces and everything in between.
The ideal candidate will be a seasoned systems development engineer with a business owner mindset, who is not afraid to think big, has a strong bias for action with strategic intent, can gain customer trust, dive deep, and deliver results. You should enjoy working on complex system software, be customer-centric, and passionate about building quality software and achieving operational excellence. A commitment to teamwork, hustle, and excellent communication skills (both business and technical) are essential.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
10010
Key job responsibilities
- Develop scalable integration solutions on Partner Managed Connectors.
- Create artifacts to help scale knowledge for customers, partners, and the user community.
- Collaborate with specialist and field teams to drive the product roadmaps.
- Provide customer support for the Partner Managed Connectors.
- Partner with multiple teams across multiple locations with varying priorities to ensure timely delivery of solutions.
- Clarify and drive project commitments, as well as establish and maintain clear chains of accountability.
About the team
Partner Connector (PC) Engineers are responsible for building and maintaining high-quality connector applications (plugins) for commonly used enterprise software platforms such as Salesforce, ServiceNow, Coupa, and Atlassian. These connector solutions integrate AWS service APIs and processes (e.g. AWS Marketplace and AWS Partner Central ACE Pipeline Manager) with our customers' (partners, sellers, buyers) existing workflows and business processes, enabling seamless and efficient operations within their familiar tooling.
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
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