Summary Remote within HSHS markets, on-site on a quarterly basis The System Director-HR Shared Services has overall responsibility and oversight for the teams that provide support and administration for all HR functional areas including, but not limited to, colleague relations, HR policies and procedures, leave of absence, continuation of benefits, and HRIS self-service. This position sets goals and objectives for the tier 1 service center team and the tier 2 generalist team. The position oversees performance, ensuring service delivery and processes are managed as efficiently as possible while adhering to all compliance requirements. Responsible for implementing appropriate business processes and internal controls, developing collaborative relationships with other HR teams, cross-functional business units, and fostering a positive, trustworthy reputation for the team. Qualifications Education Bachelor’s degree in Human Resources or a related field is required. H.S. Diploma and five years of human resources leadership experience may be considered in lieu of a Bachelor’s degree. Experience 5 years of HR experience directly dealing with colleague relations as a generalist or business partner is required. 2 (of the 5 total) – Progressively more responsible leadership experience or equivalent is required. 5 years experience with general colleague questions, HR call center and/or tier 1 HR support required. Certifications, Licenses and Registrations Professional in Human Resources (PHR) is preferred. Physical Requirements: Leadership Overview Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues. HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.