If you are an experienced System Engineer looking to develop your career, this job offer might be perfect for you. Apply now and join us!
Candidate ProfileBachelor’s degree in Information Technology, Computer Science, or Engineering -related fields preferredMinimum of 3 years of professional Information Technology experienceStrong troubleshooting and problem-solving skillsRequired Experience:Linux operating systems (command line, Redhat and derivatives)Proficiency in SQL (PL/SQL)Scripting languages, Bash, JavaScript, PythonGood understanding of network systems and protocols, such as UDP, TCP, DNS, SMTP, HTTPS, SSH, SFTP, SCPWeb serving, reverse proxying, caching, load balancing - HAProxy, NGINXConfiguration and management of web servers (Apache HTTPD, Apache Tomcat), and application servers (Oracle Weblogic, Wildfly)Managing, diagnosing, troubleshooting, and monitoring Java EE applicationsFamiliarity with configuration management and continuous integration (CI) tools (Ansible, Jenkins, Gitlab)Monitoring tools such as Nagios, Prometheus, Grafana, ZabbixConfiguration and management of ELK StackConfiguration, management, and monitoring of containerization technologies including Docker and KubernetesFamiliarity with Oracle Database and PostgreSQLExperience with OpenStack is a plusExperience with public clouds like AWS is a plusYour ResponsibilitiesAssist in day-to-day operations related to support and maintenance of Comarch's proprietary softwareFirst and second line support, inclusive of on-call rotational responsibilities during nights and weekendsHandling service requests, tasks, incidents, enhancements, or questions reported by clientsRespond to alerts and warnings triggered by monitoring systems, involving diagnosis, resolution, and appropriate escalation when necessaryAnalyze the root cause of incidents and recommend and implement improvementsCollaborate closely with other internal teams to uphold services in line with the Service Level AgreementsDocument all customer issues, feedback, and enhancement requests systematicallyEnhance internal knowledge bases by meticulously documenting frequently asked questions, solutions, and techniquesConsult with customers and other departments regarding project status, proposals, and technical matters such as software system design and maintenanceFor youCompetitive salary100% paid health insurance401(k) matchFlexible Spending Account (health, dependent, commuter)Wellness Reimbursement ProgramExciting work in a rapidly growing department working with leading world brandsOpportunity to learn from leading specialists to develop professional IT careerHybrid Work ModelAccommodation statement Comarch Inc is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law. Comarch Inc provides reasonable accommodations to hires with disabilities on case-by-case basis.