At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are looking for people with a real passion for technology and a strong sense quality, willing to further develop their expertise in an international company. As part of the system engineering team, you’ll be in charge of implementing, maintaining and consolidating our global server infrastructure hosted in multiple datacenters worldwide acting directly on the business production side. You’ll be handling day to day operations as well as working on challenging projects aimed toward the constant improvement and evolution of our technical environment.

The infrastructure itself represents a motivating challenge: Open source platforms (85%) and proprietary platforms (15%) spread across more than 1500+ servers in 20 data centers worldwide. The system infrastructure consists of multiple server platforms, SAN and NAS storage supporting upward of 20 different financial specific products.

Responsibilities

Deliver exceptional Support and strive for 100% uptime

Assists in operation of data center hardware replacement by coordinating with vendors.

Perform system monitoring verifying the integrity and availability of all server hardware and software, reviewing system and application logs, and verifying completion of scheduled jobs such as backup.

Effectively works as a teammate and communicates following the escalation process

Provide 24/5/365 operational support of Broadridge systems as well as be part of a shifting rotation

Handles CRM Ticketing System such as JIRA

Keeps current with industry standard practices and procedures

Assist Level 2 Infrastructure duties and tasks that may be required

Ensure that all work performed within the space is done to highest quality and without impact.

Ticket escalation for existing team and potential customer impacting issues

Ensuring the daily administration of all systems infrastructure

Defining, implementing and maintaining OS and monitoring tools

Analyzing and resolving daily system related incidents

Coordinating the deployment of new hardware to meet client expectations

Creating and continually developing system related policies, procedures and controls

Ensuring adherence to Information Security guidelines

Continually working to improve the quality and uptime of the environments

The technology integral to our operating environments include:

Red Hat Enterprise Linux, CentOS (Microsoft Windows is a plus)

Clustering (RedHat Cluster), Virtual IP management

Postfix, Apache, Tomcat, OpenLDAP / Active Directory / MySQL / MariaDB

Dell / HP / Cisco UCS

Shell, Perl, Python

Ovirt, RedHat KVM

Automation tools and configuration management (Puppet / Ansible / Git)

Monitoring Tools - ITRS, Spectrum, Nagios, Collectd, Munin, CheckMK

EMC, Hitachi SAN,  Netapp Worm Storage

Cisco SAN &  Fibre Interconnect switches

Your profile:

At least 2 to 3 years of experience with Linux Administration (RedHat, Centos, Fedora) with experience working in a data center environment or equivalent IT background required

Good experience with LDAP, SFTP, LVM, NTP, BIND, DNS and Active Directory

Bonus skills: Knowledge in Bash, Awk or Perl scripting regular expressions

Windows Server administration experience is good to have

University degree (bachelor / license) or equivalent technical school certification

Must be able to work a flexible schedule, 24x5x365 coverage, including holidays and weekends

Must possess excellent written and verbal skills in English, exhibit professional etiquette

Motivated, hard working and exceptional attention to detail

Ability to work under extreme pressure

Good understanding of the risks and potential impact of working on a 24/7 live environment

Admin Details

working days: Friday to Tuesday 

working hours:  3pm to Midnight

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.