Cybereason is the leading endpoint detection and response (EDR) security solution. Cybereason's solutions are also applicable to Mobile and Extended Detection and Response (XDR) security.  
Cybereason helps companies every industry the way they manage and secure endpoints in Manufacturing, Financial services, Critical infrastructure, Healthcare, Telecommunications, Hospitality, Service industry, Government, Local Governments and more.
To meet the growing demand for Cybereason’s leading endpoint management solutions, Cybereason is hiring a Pre-sales Sales Engineering to align with the company’s sales team to successfully demonstrate our product offerings and provide a recommended solution approach for our customers and prospects. The role is ideally located in the Tokyo covering all of Japan.
 
System Engineer (Tech Hub)

Responsibilities
- Provide daily comprehensive technical support for sales and business development staff, on both a pre-sale and post-sale bases.
- Communicate frequently with direct sales people, management, and Director, Business Development too communicate new information that can increase probability of a sale.
- Communicate with Product manager, Marketing and Sales on any customer feedback that can strengthen overall sales process and provide critical customer feedback for future product development requirements.
- Engage with customers daily to answer questions, resolve complaints, handle sales escalations, initiate follow-up on leads, and set up new account opportunities.
- Attend meetings as required with sales staff, managers, technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
- Participate in customer presentations.
- Work closely with other SEs and Product manager to ensure any updated technical information is communicated to both Sales individual and customers.
- Participate with Japanese colleagues to ensure Global Best Practices are shared to improve Customer Value Proposition
- Develop keen understanding of Competitive Environment in Cyber Security
- Ability to confidently present and articulate the business value of the Cybereason solution to managers and executives of all levels.
- Deliver product, technical, and security related responses.
- Demonstrate a working knowledge of how to integrate the Cybereason cloud based endpoint security solution to customers’ existing business applications.
- Able to manage multiple customer engagements concurrently.
- Collaborate with the APAC team to align strategies and effectively communicate Cybereason's value proposition across the region.

Qualifications
- At least 5 years’ experience in a similar pre-sales position, supporting the sales cycle of high value security solutions and at least 8 years’ experience in a technical sales environment
- Equivalent working experience with end-point, SIEM, network or application based security technologies.
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques
- Excellent presentation and demonstration skills
- Fluency in Japanese and business-level proficiency in English

More about working at Cybereason Japan

Our Tokyo and Osaka offices are open, highly supportive and fun! To support you at work, we provide flexible work-life management policies, plenty of food and drinks, paid-leave for supporting your family and health, 401k, fun monthly events such as Premium Fridays and “Lunch & Learn”, as well as career support.  You’ll have a chance to work in cooperation with a growing team of over 600 people (and growing!) with teams in Tel Aviv, Boston and other locations around the world.

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More About Cybereason:

 

Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.

Core Values:

Win As One: The power of an individual is less than the power of a team. Ever Evolving: Change keeps us at the forefront, so we encourage it. Daring: To achieve the impossible, we must dare to be different. Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do. Never Give Up: We are tenacious and resilient, and we never stop. UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.

If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.