Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Work Experience

·       Typically, 8 to 10 years of hands-on experience in IT environment supporting Windows devices

·       4-years’ experience packaging and distributing custom written .NET applications using .NET 4.5 or later

·       2 plus years of experience in packaging, deploying, and troubleshooting COTS applications leveraging industry standard installers (e.g. InstallShield, InstallAnywhere, InstallBuilder).

·       Experienced in working with teams from multiple time-zones, multi-national interaction

·       Experienced in trouble-shooting multiple operating systems versions

·       Able to support individuals using different communication methods (phone, email, instant messaging)

Key Responsibilities

·       Manages the day-to-day support of incoming packaging requests

·       Work with the SCCM team to create deployments and collections

·       Troubleshoot issues, review log files, own the issue to resolution

·       Consult with infrastructure operations, development personnel, and support teams to provide technical advice and to resolve problems.

·       Keep project members, management and customers informed of project status through various mediums

·       Plan, direct, and oversee special projects that may be assigned

·       Identify, prepare, and communicate upcoming infrastructure changes

·       Mentor team members on processes and infrastructure changes

·       Take steps to troubleshoot issues reported to them and resolve or escalate to the appropriate contact

·       Communicate and collaborate with all team members keeping the team informed (resolution of ongoing issues) and sharing information

·       During times of emergencies, outages and project planned work, be on call and available until the event is addressed. During system conversions, extra effort may be required in order to ensure the roll out of the system is successful.

·       Consistently review operational client performance baselines and create plans for outliers

·       Complete projects on time and with the resources allocated.

Create clear concise documentation

·       Take technical concepts & issues and present them in an easy-to-understand manner

·       Perform other job-related duties as assigned.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.