We are stationed at the customer's data center and perform hardware maintenance services for mainframes, storage, network systems, etc. We also receive inquiries from customers and conduct appropriate investigations and responses, and handle complaints.
In addition, upon receiving inquiries from customers, you will be asked to conduct appropriate investigations, provide answers, and respond to complaints.
There will be shift work including weekends and late nights.


＜The attractiveness of this position>
Great opportunity to work in a fast-paced environment.
This is a team that focuses on hardware products such as mainframes, high-end storage systems, and network systems that make up the system and supports the stable operation of the customer's system.
We are able to handle projects while collaborating with members involved in various hardware and software products within the company (SEs in charge of customers, sales staff, domestic and international development staff, etc.).