System Services Representative - NYC | Long Island
IBM
As a Systems Services Representative, you will be at the forefront of driving customer satisfaction through the delivery of exceptional technical support. Serving as the primary technical interface to our clients, you will play a critical role in coordinating both hardware and software support, ensuring seamless operational services.
Key Responsibilities:
Customer Satisfaction Focus:
Drive customer satisfaction by providing exceptional technical support, addressing client needs with efficiency and expertise.Technical Coordination:
Serve as the primary technical interface, coordinating hardware and software support to meet client requirements.Operational Services Delivery:
Play a pivotal role in delivering operational services, contributing to the smooth functioning of systems and infrastructure.
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